Career Objective: To obtain a position utilizing customer service skills and a business administration degree.
Nanny, Travis & Dana Zielinski, January 2008-present.
Â· Care for children in employer's home Â· Responsible for meals, transportation and overall well-being of children Â· Responsible for organization of the household
Enrollment Servicing Specialist, Student Loan Finance Corporation, July 2005-August 2006. Â· Processed enrollment data, disbursement cancellations and refunds Â· Contributed to redeveloping enrollment processes Â· Logged statistics in Excel for enrollment reports received Â· Contacted schools to verify enrollment activity Â· Trained 4 new staff
Customer Service Representative, Student Loan Finance Corporation, April 2004-July 2005. Â· Responsible for faxes, emails, incoming and outgoing calls to borrowers Â· Processed daily demographic reports Â· Supported 12 CSR's and trained 2 new staff
Receptionist, Aberdeen Recreational & Cultural Center, September 2000-May 2004. Â· Answered and directed incoming calls on a multi-line phone system Â· Processed cash, check, and credit card payments Â· Registered customers in classes
Minnesota School of Business, Expected Graduation Date: June 2012 Associate of Applied Science: Business Administration Current GPA: 4.0
Typing: 60 words per minute Microsoft Word, Excel, PowerPoint and Outlook Operation of office machines: photocopiers, fax machines, voice mail systems
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