Objective: To utilize my skills to
further enhance my career development.
Customized programs used in medical offices, prematics, Microsoft word, knowledge of excel.
Academy of Medical Arts & Business
January 1994 - October 1994
Harrisburg Area Community College
Carlisle Senior High School
US Census Bureau April/May 09
Supervisor: Tammy Kretchman
Using a hand held computer to verify addresses and map address sites.
Susquehana Internal Medicine 2000/2008 Poplar Church Road
Camp Hill, PA 17011
Office Manager: Julie Kramer
Duties include handling all prescriptions, including the prescription line. Answer phones. I am also in charge of the patient assistance program, which helps to get free medication for patients. In charge of getting Prior Authorizations for medications that are not covered by the patients insurance. I take care of the faxes coming in to our office. I also schedule appointments using computers for patients when necessary. I am able to do call backs to patients regarding their lab work, when time allows. Helped with filing.
Mainstay Inc. 1996 / 2000
Camp Hill, PA
Manager: Vonna Zink
- Assisted and directed patients and providers by answering non-clinical questions by telephone; assisted supervisor with patient calls and making sure that they were completed in a timely manner; responsible for coding and filing patient files by alpha and numeric codes; data entry; responsible for recording patient demographics and updating and managing patient files both electronically & hard copy; executed daily operation of ensuring patient referrals were faxed to providers; maintained organization in patient/provider file room;
provided back-up for receptionist by answering & directing all incoming phone calls; experience with transcription; typing 45 wpm
Gouse Chiropractic 1995 / 1995
Manager: Dr. Christopher Gouse
- Greet all patients as they enter front office in a professional manor; answer calls and schedule appointments efficiently; data entry; filing; typing; verified patient billing