For the past 30 years Mr. Butler has been a researcher and technical writer, using whatever technology comes to hand, starting with library ephemerides and stacks to multiple internet search engines. He has been relied upon to speed production by collating data for small businesses. He has assisted in white paper development by researching the most current technology for a given thorny problem, working through multiple backlogs to ensure that cross-references were no longer going to dead-letter files on university websites.
Â· More than 20 years experience in publishing, database, and spreadsheet software applications including MS Word, Excel, WordPerfect, MS Publisher, Front Page, WordPress (HTML compiler) Visio, and Alpha4 (dBase3 front end), Five years in SharePoint-based houses as a knowledgebase manager. Edited manuscripts to a single voice, including compiling papers for the Office of the President from 12 different writers
Â· Quality assurance analyst for security project for the Department of Justice in Washington, DC, compiling testing documentation for software. Analyzed medical portal for the Department of Veterans Affairs, ensuring that interaction problems were recorded and traced so that engineers could find viable solutions within days of release.
Â· Responsible for a Department of Energy database for more than 11 years, compiling 22 separate databases into a single file and combining reports into useful programmer, user, and technical manuals. Compiled FAA Pilot Deviation forms and NTSB Investigative Forms.
Â· Teacher of SignWriting transcription system for state, national, and international conferences in U.S. and Brazil. I have 25 years experience in conference management and curriculum development, working from the lowest level transcribing school administrator interviews to giving lectures to 300 people or more.
Â· Oxford Seminars, TESOL, Teaching Certificate, January 2010.
Â· Gallaudet University, American Sign Language III Intensive, 2008.
Â· Center for Sutton Movement Writing, La Jolla, California, 1978.
Â· B.A. Latin American Studies, University of Michigan, Ann Arbor, Michigan, 1975.
o (Correlates of War Intern, combined economics, history, geography, and literature)
Â· Interim Clearance for Federal Emergency Management Administration, 2009.
Â· Interim Clearance for Department of Justice, 2008.
Â· Public Trust for Department of Veterans Affairs, 2007.
The Future Edge Consulting, Frederick, MD; 3/2010 - 7/2010
Â· Technical writer / business analyst for Army logistics database. Documenting business process for personnel and supply chain management through creation of Standard Operating Procedures for training modules.
Computer Merchant, Ltd., Norwell, MA; 12/2009 - 3/2010
Â· Documentation specialist for Computer Sciences Corporation contract. Requirements gathering from conference on interface development including technology, networking, and physical needs. I was called back on three separate occasions to ensure a single voice in findings compilation.
Vargas & Associates, Inc., Federal Emergency Management Administration, Landsdowne, VA; 6/2009 - 10/2009
Â· Documentation specialist / technical writer for IT Help Desk Tier II and Tier III. I reviewed, edited, and rewrote about 50 SOPs in multi-lane Visio documentation across seven departments, reducing a back log of 7 years to zero, and ensuring that the most accurate job descriptions were available to all staff. The SOPs now include screen shots, Visio graphics, and interactive charts imbedded in Word documentation. The documents were stored in a SharePoint hardware installation. In addition, I created Visio diagrams of the server floor, researching more than 10 different manufacturers to ensure accurate representation of the interconnections.
Keane Federal Systems Inc., Department of Justice; McLean, VA); 8/2008 - 1/2009
Â· Quality assurance analyst for security project for the Department of Justice in Washington, DC. Compiled testing documentation for software, reviewed business documentation for completeness, including User Acceptance Testing and MS Project traceability between the testing company and the software development company.
Department of Veterans Affairs (through NumberSix Software as a consultant for The ACI Group Inc, Baltimore, Maryland); 5/2007 - 8/2007
Â· Business analyst for a Department of Veteran Affairs medical web portal project for a Northrop Grumman contractor. Designed overview presentations on investigative deliverables and was relied upon to create weekly PowerPoint presentations for senior management. Designed a 200-page deliverable on site map tool development and usability parameters, using the site map to spot missing or unclear help features.
Butler Design Services & Butler Editorial Services, MD (self-employment); 8/2002 - Present
Â· Editor for large IT process flow contracts. Created Visio flow charts for program management exploring system security third-party development life cycles. CCR Registrant as Small Business in Secretarial Services and NAICS 541720, 518210, 541930, 541990, 561410.
Systems Plus, Rockville, Maryland; 5/2005 - present
o On-call technical writer, desktop publisher, knowledge base administrator, and requirements analyst for government IT proposals including Enterprise Architecture, CMMI compliance, and related areas. I have created tables, figures, story arcs, policies and procedures. I have reviewed comparisons of Ironport and other system security products, ensuring documentation of physical hardware and software behind the firewall for U.S. Mint and other Federal projects. Created and assembled Visio flow charts. Maintained Sharepoint server.
Center for Sutton Movement Writing, La Jolla, California; 1987 - present
o Textbook and dictionary editor for education services company. Research and write articles in both English and ASL, compile dictionaries in English, ASL, and Brazilian Sign Language, and create educational games in signed languages. Lectures and presentations in Pelotas and Porto Alegre, Brazil. Presenter for Deaf Way II, sponsored by Gallaudet University. Presenter for Ohio American Sign Languae Teachers Association and Therotical Issues in Sign Language Research. Multi-lingual registrar for international linguistics conference in Florianopolis, Brazil.
Ecumenicon Interfaith Conference, Glen Burnie, Maryland; 1987 - present
o Dean of multi-faith interfaith conference focused on comparative education on faith, symbolism, healing, and creative arts. Design and update 100-page website and manage content on a daily basis. Network with multi-state organization focused on home-based worship and workshop methodologies.
SANS Federal/Storage Strategies Inc., Tyson's Corner, Virginia
o Editor for 150-page white paper on Enterprise Information Storage for FBI. Reviewed network engineering diagrams for SAN and NAS models. Reformatted documents, created and inserted Visio diagrams.
General Dynamics, Chantilly, Virginia
o Editor, desktop publisher, book boss, and proposal manager for team of 6 writers for successful multi-million dollar IT installation proposals in the Middle East. Requirements development, editorial proofreading, and writing.
Standard Technology, Falls Church, Virginia;
o Editor for technical documentation for Medical Expense & Reporting System (MEPRS) for Armed Forces, and Operational Business Unit (OBU) for U.S. Coast Guard.
Grove Resource Solutions Inc, Frederick, Maryland; 7/2006 - 3/2007
Â· Technical writer, desktop publisher, and editor for proposals and white paper development, including Quality Control plans. I was the chief knowledge base consultant for the customer base qualifications database, enabling the easy reference of more than 100 subject matter areas for scientific, engineering, and managerial employees. Expert with folding in graphics, flowcharts, and tables to enhance presentations and proposals.
IntePros Consulting, Rockville, Maryland; 6/2004 - 5/2005
Â· Created a Front Page presentation comparing CMM, BMS, and PeopleSoft in an ITIL environment for submission to senior development. Designed logo for both Process Development and Server Operations. Reformatted manuals for Production and Operations, and recompiled the secondary NOC manuals to ensure that secondary comments were incorporated or removed and a single management-edited manuscript was retained.
Joint Chiefs of Staff, Office of the President (through System Planning Corporation (SPC) Rosslyn, VA); 10/2000 - 3/31/2001
Â· Project Manager for a national technology review using proprietary software to merge 12 technology reports into a single-voiced manuscript. The work required sensitivity to both subject matter and personalities to ensure that information was clearly transmitted.
Technical Quality Management, Falls Church, VA; 6/1998 - 4/2001
Â· Editor and proofreader for proposals and publications for Navy contracts, the Internal Revenue Service, the National Academies of Science, and the American Geophysical Union. I worked to exacting publication standards with multiple checklists and templates to ensure that everything from footnotes to cross-references were accurate.
Department of Energy (contractor for ESG Associates, Washington, DC); 2/1987 - 5/1998
Â· Compiled 22 distinct databases along with their documentation into a SAS-driven database which is still the source document for Bulk Power research for 1987 - 1998. I compiled and edited the database communicating with more than 1,000 municipalities, more than 200 Rural Electric Utilities, and the top 100 large producers, marketers, and wheelers of power.