To improve customer business relations with your company, resulting in higher profits and overall longevity, by transforming customers into clients.
August 2011Almo CorporationPhiladelphia, PA
ToAppliance and Electronics Distribution
January 2012Customer service via telephone and email. Manage and maintain all aspects of assigned customer relationships Provide product availability information & pricing Locate, input, maintain and distribute product content Interact with customers and resolve customer service issues.
May 2010Macys Inc.Cherry Hill, NJ
Customer service, Merchandising, Inventory, sales of store credit and merchandise.
August 2008Sears HoldingLawrenceville, NJ
Retail sales of major appliances, service contracts, installation service, appliance removal and store credit services.
February 1987Tele Productions VideoPhiladelphia, PA
ToBusiness owner / Videographer
Video acquisition, production, editing, storyboarding, commercial training video.
Telemarketing, internet marketing, promotions, fund raising and customer service.
Class of 2013South UniversitySavannah, GA
Currently maintaining a3.67 GPA in Business Marketing.
Class of 1978Camden County Vocational and Technical SchoolSicklerville, NJ
Studied electronics and was able to secure employment in my Jr. Year of high school in an audio video repair shop. I was at that job for 4 years and went on to work for Panasonic now in Langhorne Pa. where I was trained in commercial video production.
Experienced in Excel, Word and other computer programs.
Experienced in OMS 400 computer systems.
·Excellent phone skills
·Very high work ethic.
·The ability to learn and excel quickly.
More interested in listening first then responding appropriately.
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