Experienced customer service/Lead professional with strong leadership and relationship-building skill
â— Background in Fee scale operations and Home
Work flow Planning
â— Big-picture focus on company goals
Home Health Care Aid
February 2006 to February 2011
Home Watch Caregivers - San Dimas, CA
Gave personal care aid to elderly patients. Assistance in house duties, aided in running errands,house projects, personal assistance, and doctors appointments.Worked directly with , clients, management to achieve outstanding results in this field..
Weigh Station Attendant
August 1985 to December 2004
County of Orange - Santa Ana, Ca
Exceeded company objectives with excellent results. Worked directly with departments, clients, management to achieve higher standards in customer relations.
Served as mentor to junior team members.
Trained, coached and mentored staff to ensure smooth adoption of new programs.
Acted as stand in Supervisor and Lead person in charge in the absence of the Supervisor on numerous occasions..Banking functions, including bank deposits,bank drops,Opening safe in A M for daily transactions. Verifying funds.And distributing funds as needed by employees.
Developed and rolled out new policies.
Montclair High 1984
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