12220 5th St., #196
Experience: 2/04 - 11/07 Quiel Bros. Signs
Position: Sale - Outside sales of signage
Duties: Selling electronic sign displays, work with art department on design, follow up on business, generate leads, initiate my own business leads, work with county and city building permit departments, accurate plot plan of property with building and sign location to obtain proper permits, take photo layout of property and building to assist in design and placement of sign, present project to client for approval, close sale, supply excellent customer service, manage project.
4/98 - 2/04 Light Concern
Position: Sales - Inside sales of lighting fixtures
Duties: Greet and assist customers. Re-display showroom, in-home consultations, provide customer service to building contractor, do lighting take offs from blueprints for bidding purposes, assist in choosing fixtures for project and keeping in budget. I was also in charge of the RGA's (Return Goods Authorization), logged and generated all paperwork with all manufacturers policies and procedures for returning items for credit to follow up to ensure credit is issued.
3/96 - 4/98 Games For Fun
Position: Sales - Inside sales of pool tables and game room supplies
Duties: Greet and assist customers, re-display showroom, monthly inventory and assist with installation when needed.
8/85 - 9/88 Home Depot
Position: Department Manager (Lighting, lumber and inside garden)
Duties Maintain appearance and cleanliness of department, inventory control, customer service, training of associates, department mark downs and correct pricing, give department product knowledge classes.
Position: Service Desk Manager
Duties: Ensure the best possible customer service is provided, approval of returns according to policies and procedures, approval of store credits, refunds, store mark downs, associate training, appearance and cleanliness of immediate area.
Position: Customer Service Manager
Duties: Liaison between customers and store management, maintain displays facing main aisles and at register areas, supervise all cashiers and back up cashiers, ensure a pleasant experience for all customers, maintain appearance of exterior of store and interior front, make sure all customers receive assistance as needed with loading and purchasing of materials.
Position: Training Coordinator
Duties: Give orientations to all employees, initiate all training of new employees, liaison between employees and the management team, assist and oversee on-going training for all employees and give product knowledge classes.