An accomplished and versatile, Senior Business & IT Executive with 18+ years of technology & business leadership experience in Strategic Planning, Operations & Performance Management, Sales, Pre-Sales &Infrastructure Delivery Management, Systems Engineering& Architecture,IT Program & Engagement Management, Budgeting, P&L and Variance Analysis. A credible, proven track record with a commitment to excellence.
ü$20 Million & $30 Million Sales Pipeline Management.
ü$5 Million & $10 Million in Business Closure.
ü40% & 50% Efficiency in Process Re-engineering.
ü$50 Million in Warehousing Credit Line Management.
üProsperous Vendor Relationship Development, Maintenance and Management.
üEfficacious Customer Relationship Enlargement, Preservation and Management.
üEffective Go-to Market Strategies, Professional Service Offerings, Sales and Delivery Methodologies.
vIT Strategic Planning & Leadership – Operations & Performance Management – Built & Team Management
Provided Strategic Leadership – developed strategic objectives to accommodate current and future organization needs.Managed Operations & Performance – ensuring the efficiency and effectiveness of human resources and processes, including facilitation of effective communication, budgeting, variance analysis and P&L responsibility.Constituted and Managed Teams – 2 to 50 direct & indirect reports, including identification of objectives, responsibilities, performance and reporting requirements.
vMicrosoft Practice Development – Partner / Vendor Management – Marketing
Developed Microsoft Practice – defined Go-To-Market strategies, created standardized professional service offerings, sales and delivery methodologies.Developed partner and vendor relationships.Liaison with Marketing for defining and creation of marketing materials, webinars, sponsoring events for internal sales and external customers.
vIT Consulting – Pre-Sales & Infrastructure Delivery Management – Business Development
Provided IT Consulting at Executive, CXO and IT levels – Pre-sales, scope of work, statements of work, architectural roadmap, executive reporting, process engineering, and infrastructure solutions delivery. Worked closely with CIOs and client Executives; provided leadership and consultancy into cross-functional company projects.
vSystems Engineering and Architecture
Planned, Architected, and Implemented various IT infrastructure solutions for clients ranging from 25 to 25,000 nodes based on Microsoft Technologies. Provided, systems / solutions architecture, planning & design, assessments, new installations, infrastructure upgrades, migrations, consolidation & restructuring, implementation, optimization, and virtualization for various organizations from Start-up to Fortune 1000 companies, helping achieve high availability, scalability, redundancy, resiliency, business continuity & recovery, and cost optimization goals.
vIT Program and Engagement Management
Provided Engagement, Program and Project Management – Direct oversight of definition and management of the project governance, project methodologies, project plans, communications strategy, resource planning, client reviews, program deliverables, and client satisfaction matrices.
PROFESSIONAL EXPERIENCE and ACCOMPLISHMENTS
1.SHAZ CONSULTING, INC. CORAM, NY
CXO & Consultant
January 2002 to Present
ØInformation Technology and Business consulting and management at Executive / CXO and IT levels.
ØIT Infrastructure Team, Engagement and Program Management; leading a many phases including Inception, Planning, Execution, and Closure.
ØSales, Pre-Sales & Delivery, Scope of Work, Statements of Work, Systems / Solutions Architecture, Planning and Design, Assessments, New Installations, Infrastructure Upgrades, Migrations, Consolidation and Restructuring, Implementation, Cost Optimization, Virtualization and Cloud.
ØWork closely with CIOs and Client Executives; provide leadership and consultancy into cross-functional company projects.
ØManaged Programs and the relationship with several business clients to streamline existing technology and implementation of cost effective new solutions. Responsible for timely and accurate strategic solutions through Architectural Blueprints, Roadmaps, Standards, and Guiding principles that are aligned with Client’s business goals.
ØLead all aspects of projects from start to finish including Project team definition, Resource allocation decisions with managers of impacted departments, Stakeholder Communications, Project Planning, Functional Documentation, full Project Execution, Tracking, Reporting, Rollout, Interface with executive business sponsors, and Formalized Project Closure.
1.1.DIMENSION DATA, NEW YORK, NY
Area Practice Director – Microsoft Solutions – Northeast Region
April 2008 – December 2008
ðLead, Managed and Build the Regional Microsoft Practice for Northeast (Philadelphia to Maine).
ðManaged $20 Million Sales pipeline management. Assisted in closing of $5 Million business.
ðFacilitated 40% increase in efficiency in turnaround timeframe, leading to setting better client expectations and satisfaction by streamlining pre-sales, proposal & statement of work generation, resource allocation, and project delivery process.
ðManaged practice performance and key measurements, forecasting – profit, revenue, contribution margin and resource utilization.
ðSpearhead and executed Microsoft practice “Go to Market” strategies, researched and defined new Microsoft Solutions to be pursued, developed standardized professional services offerings, sales materials, sales & delivery methodologies based on best practices.
ðLead & liaised with Marketing for defining, creation of marketing materials, webinars, and sponsoring events for internal sales and external customers, resulting in developing relationships and generating business leads.
ðLead, Developed and Managed vendor relationships – Microsoft, Quest and Jabra.Served as the primary contact for the region, resulting in active involvement of vendor partner account managers in the joint effort to pursuing and closing the client business deals and enabling pre-sales, sales and delivery teams with up-to-date training.
ðManaged Project Life Cycle support, provided engagement and program management, reviewing and tracking project deliverables, resources, and client satisfaction.
ðLead, Build and Managed the pre-sales (Solutions Architects) and delivery (Principal Consultants / Consultants) teams and managed their career development, through an ongoing review of responsibilities, objectives and performance.
1.2.EMC CORPORATION, NEW YORK, NY
Senior Practice Consultant – Microsoft Solutions
July 2007 – April 2008
ðIT consulting at Executive, CXO and IT levels. Work closely with senior management of client organizations; provide leadership and consultancy into cross-functional company projects.
ðPre-Salesand Delivery, Scope of Work, Statements of Work, Systems / Solutions Architecture, Planning and Design, New Installations, Upgrades, Migrations, Consolidation and Restructuring, Implementation, Optimization, and Virtualization.
2.ALPHANET SOLUTIONS, INC. CEDAR KNOLLS, NJ
Practice Director & Systems Architect – Microsoft Technologies
August 1998 – June 2001
ØLead, Managed and Built the Microsoft Practice. Managed $30 Million of sales pipeline management. Assisted in closing of $10 Million business. Facilitated 50% increase in efficiency in turnaround timeframe, which Lead to setting better client expectations and satisfaction by streamlining pre-sales, proposal and statement of work generation, resource allocation, and project delivery process.
ØProvided technical leadership for new proposals and existing projects inclusive of Analysis, Requirements Definition, Architecture, Design, Validation, Implementation, Problem Identification, and Resolution.
ØLead, Developed, and Managed vendor relationships – Microsoft and Citrix.
ØRepresented the organization as the Lead Architect for Microsoft Windows 2000 Rapid Deployment Program (RDP). Liaison with Microsoft Consulting on joint Client ventures for Windows 2000.
3.IBM GLOBAL SERVICES, MELVILLE, NY
Systems Architect – Consultant
December 1996 – August 1998
ØAnalyze, coordinate IBM business solutions within designated clients; work with marketing, sales, business and product development to ensure success of business solutions.
ØUnderstand customer objectives and to lead IBM resources throughout sales/service cycle.
ØDeveloped and managed relationships with IBM designated clients, and interact with executive and site management of client organizations.
ØManage a team of professional technical staff (level I to III) through an ongoing review of responsibilities, objectives and performance.
4.GOLDEN NATIONAL MORTGAGE BANKING CORP., MELVILLE, NY
VP, Secondary Marketing & Business Systems Architect
November 1993 – May 1996
ØBuilt, Lead, and Managed a team of 15 professional staff through an ongoing review of responsibilities, objectives and performance.
ØBusiness development; customer and investor relationship; pricing and its impact on profitability; development and execution of monitoring programs.
ØMaintain personal contact with customers and investors to expand and retain existing banking relationship, solicit new business.
ØCross-sell bank products and services in the secondary mortgage market including Direct trade, Assignment of trade, GNMA, FNMA, FHLMC (Pools – Cash and Mortgage Backed Securities / PC’s) with private and institutional investors.
ØAssured account compliance with applicable criteria, assess and monitor collateral and repayments of Investor accounts (payable / receivable), Investor pricing, Warehousing funding advice and variance analysis.
ØEnsure execution of applicable monitoring programs, implement new regulatory requirements as well as interpret and apply bank investor, and regulatory agencies’ policies and procedures to business initiatives and advice senior management on new key initiatives and programs.
ØWarehousing, Shipping, and Final Documentation Control / analysis of FHA, VA and Conventional (conforming & non-conforming) Loans.
ØManagement of warehousing credit lines of $50 million.
§New Proficiencies: Cloud Computing
§Server Operating Systems: Microsoft Windows Server 2012, 2008
§Desktop Operating Systems: Microsoft Windows 8, 7
§Messaging: Microsoft Exchange Server 2013, 2010
§Outlook: 2013, 2010
§Virtualization: VMware VSphere5 – VMware Server, VMware Workstation, VMware Convertor, Microsoft Virtual PC, Windows 2012 – 2008 Hyper-V
§Office: Microsoft Office 2013, 2010, Microsoft Visio 2013, 2010
§Project Management: Microsoft Project 2013, 2010 –Microsoft Solutions Framework
§SQL: SQL Server 2008 – 2000
§Citrix: Citrix Presentation Server 4.5 [Lab], Citrix MetaFrame 1.8
§Backup and Antivirus: CAARCserve, Symantec Backup Exec, MicrosoftForeFront Protection, Microsoft Security Essentials, Symantec Endpoint Protection, McAfee Antivirus, AVG Antivirus
§Utilities / Tools: Active Directory Migration Tool (ADMT) v3.2 – v2, Quest Migration Manager for Active Directory & Exchange, Best Practice Analyzers, Solution Accelerators, Ecora Auditor Lite
§Topologies: Ethernet, LAN and WAN
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