- Cell: 209-624-9598
- 704 W. Lincoln Road
- Stockton , CA 95207
- Professional customer service/sales associate with several years of work experience. Seeking a position where I will be able to extend and utilize my knowledge. Highly energetic and hard-working. A reliable and cooperative employee.
Special Trade Contractor- sales and promotion of environmental measures to homeowners to make homes more energy-efficient. Requires handling and protection of sensitive personal data
Replenished merchandise in proper locations within store, with a majority of perishables. Assists customers with their needs, including special orders and carry-outs. Operates cash register and inventory control equipment.
(Temporary Assignment)Investigated and notified customers of fraudulent activity on personal accounts. Applied appropriate actions up to/including account termination. Also assisted branch managers in the recovery and transfer of funds from compromised accounts. Utilized Microsoft Office and Microsoft NT Server for work duties.
Management and assistance with health insurance accounts. Notified clients with claim data, benefits information, and demographics changes. Assisted other representatives with escalated issues.
- Awarded numerous times for high-scoring Quality Assurance surveys taken by clients,Hand-selected promotion to Level II, in which position included the assistance to escalated issues from other representatives.