Efficiently utilize my skills in diverse environments and develop a career with a company that affords me the opportunity for advancement.
Windows XP, Word, Excel, Power Point, 60 wpm, Machine Operations, Banquet
Set ups, Customer Service, Phone operator, Food Prep, Stocker, Order Filler, Food/Material Delivery, Material Assembler, Stocker, Recruiter, Interviewer
Computer Science 05/85
Halifax Community College, Weldon,
Computer Science 06/86
Hardbarger Jr. College of Business,
I’m a highly skilled person with extensive experience and very energetic. Expertise lies in working with four star hotels, resturants and machine operations. I provide top-quality service while maintaining a professional demeanor. Solid knowledge of service / hospitality business with strengths in meal functions, setting up meetings and audio visual equipment. Positive and upbeat attitude; get along well with co-workers and management.
Service Assistant 08/08 – Present
TGI Fridays, Garner (919) 779-1935
Check perimeter of the restaurant several times during shift. Help wait staff. Fill sanitation buckets for all stations. Check and stock bathrooms. I pre-bus tables for the wait staff. Clear and wipe tables after guest leaves. I also assist in the bar when needed. Dump trash. Do my daily duties periodicly during my shift and do my closing duties before I clock out to go home.
Telephone recruiter / Interviewer (pm) 03/08 – 09/08
Harker Research, Raleigh (919) 954-8300
Call for various radio stations around the country to find people to participate in music surveys. Making calls (for up to 6 hours straight) attempting to get participates to begin survey directly after the initial call, all without offering incentives such as money or other gifts. After qualifying participant for survey, I then start the music survey and asking the person to rate music played by radio stations in their area. While playing the music, I simultaneously transfer their information to a scantron sheet so that their ratings can be fed into the computer.
Banquet Set-up 11/07 – 02/08
Embassy suites, Raleigh (919) 881-0000
Set up banquet rooms according to the needs of the meetings or dinner functions.
Set up coffee breaks and buffet tables according to spec. sheet.
Serve food and drinks to guest. Add tables and/or chairs at guest request.
After function, break down current set-up and re-set for next function.
On occasion I helped in the hotel restaurant.
Forklift Operator (am) 05/04 -10/06
Pope’s Masonry, Raleigh (919) 846-8802
Operate a forklift to move bricks and mortar for the Brick Masons and crew.
Load and unload scaffolds, mortar mixers and other equipment on and off trucks.
Service and Maintain lift, performing outstanding duties at all times.
Machine operator / helper (am) 03/02 – 04/04
Concept Packaging, attach print die, load ink then load boxes for test run.
After sample is approved I either loaded or unloaded boxes while machine ran.
I worked on different machines including the sticher, gluer and presses etc.
Delivery driver / warehouse (am) 09/98 – 05/02
ARS Heating / Air, put materials in bins until orders were filled. I then loaded the delivery vans or trucks with the materials that were ordered and delivered them to the job site. In between filling orders I unloaded materials from supply trucks, stock materials, maintain delivery trucks and vans etc. I also helped in the electrical dept.
Banquet Setup (pm) 05/02 – 11/02
Velvet Cloak, Raleigh (919) 833-4454
Set up rooms according to the needs of the meeting or dinner function.
Move table and chairs in and out of rooms according to guest request.
After function is over, I re-set the room for the next function.
Comply with customer needs in a timely and courteous manner.
Banquet Setup Captain (pm) 03/98 – 05/02 Holiday Inn (Hillsborough st.), Raleigh (919)
Supervise and assist banquet staff also kitchen staff on dinner events.
Observe guest to fulfill any additional requests. Be ready when a meal has been completed in order to move to the next segment. Maintain the highest standard of sanitation. Help manager by calling temporary agencies for more help for bigger functions etc.
Promoted to Banquet Captain and achieved employee of the month.
Stock the VIP suites for special guest.
Banquet Setup (pm) 08/83 – 06/86
North Raleigh (919) 872-2323
Set up VIP rooms and ballrooms in according to the function sheet.
Talk to guest to find out what services they need and make adjustments.
After function is over, I then re-set the room for the next event.
OTHER EXEMPLARY PERFORMAES Jim Gallagher WPLJ 3 eo & 1 to/ 3 brs David Credle KAMX 1 eo/1 br AlvinoDowtfn KSCS 1 eo/ Ihr Randall Boddie KLJLC 1 eo/1 hr Cynthia Clack KBKS 2 eo & 1 eo/2 hr, Quality pins and other pins received at TGIF.