1987-1989: John Tyler Community College-Chester, .
1969-1972: Hahn High School-Hahn Germany (father military)
John Randolph Hospital, Hopewell, -Medical Terminology Course
Virginia Power Training Center, Chester, .-Customer Relations Courses, and Computer Help Classes: DCIS, CICS AND CASHIERING CLASSES.
Overnite Transportation (Union Pacific) Quality Auditing, Billing and Transportation Terminology classes.
First Union, Richmond, .-Seminar on Bloomberg, Bridge, RAPS, Image Edge, Workflow (SAP).
Excel, Word, Power Point, Bloomberg, Bridge, RAPS, Image Edge, Workflow (SAP)
Select Staffing , 23834 804 526 5652
I have worked for various companies doing general office
Hill Phoenix-accts. Receivable system/AS400
Hopewell Housing Authority Secretary/Receptionist -created excel spreadsheets, answered phones, general customer service
Family Dollar, #3422, 2027 S. Crater Rd., Petersburg, 23805
804 733 4335
I was the manager of the store, I supervised nine employees and basically did everything the store needed to keep it running, from unloading trucks, putting up freight, maintaining reports to customer service and running the register.
Peebles Department Store, Hopewell,
I was the assistant manager of Peebles, Hopewell, I open/closed the store and supervised employees (cashiers) , I generally did anything that needed to be done to ensure the store ran smoothly.
Dollar General Store, Petersburg
I was management, the third key, I helped run the store, put up stock, paper work, opening and closing.
Supervisor: Shandreeka Blount
Dollar General Store, Hopewell
Management, I was the Asst. Manager doing the same thing as in Petersburg.
Supervisor: Todd Rushing
Worked as a temp. eight months-Indirect Buyer in Purchasing, New Bern, NC
252-636-4485, supervisor: Gregg James
Community Housing Partners
Executive Admin. Asst., Richmond, . , responsible for HUD reports, State reports and all annual budgets on 49 properties located in and FLA.
Supervisor: Michael Scott, Director of Property Management
New Accts. set up, coded and booked new accounts
Supervisor: Mary Chewning,VP, 804-965-2370
Equity Research Dept., Sr. Admin. Asst., to Bennett Nott man and Rob Marshall, both were Sr. Analyst, my duties included expense reports, travel plans, reports (weekly and bi-weekly) bulletins, correspondence and anything considered â€œsupportâ€ for the analyst.
Corporate Real Estate Dept., USI, part of a â€œspecial teamâ€ I was responsible for all reports and end results of TI Audit for all First Union Real Estate. Institutional Sales: Sales Asst., answered phones, passed along buy/sell info. correspondence and mailings, general support.
Compliance Dept.: Admin. Asst., to Vice Pres., Vivian Godsey, ran pass reports and general clerical work.
SunTrust Mortgage, Inc.:
Production/Operations: Admin. Asst. to Lee Heidel, Sr. VP and Managing Director, Pat Schanzlin, VP and seven managers of different depts. I was responsible for supplies, reports and anything that needed to be done including spreadsheets of cost and projection, time entry, and helping out at whatever was necessary to keep the Mortgage Dept. running smoothly.
High Response Early: Collected over the limit and past due from customer, by educating and stressing urgency while still having empathy and understanding.
Dual Late: promoted to this dept., same duties as above only stressing much more urgency because of charge off consequences, while maintaining degree of customer service &b professionalism Capital One expected.
Quality Audit Team: Southeast and Western Regional Auditor, I audited the terminals located in the two regions, making sure the billing associates, reps and customer service were all on the same page and working to meet the customers needs and requirements.
Scott & Stringfellow
Sales Asst. to broker/wire room: entered stock orders (buy/sell) into computer to obtain customer purchases and sells. My duties were to enact anything the broker found necessary. Work had to be articulate and neat, a lot of money was involved, mistakes were not tolerated.
Drive in cashier: dealt with customers, collected payments/processed them on computer. Issued reconnects, did cash reports for the district. Was left on my own from 5 p.m. to closing every evening to make all decisions in dealing with customer, to turn on safe alarm and lock up building.
Construction Operations Clerk: performed data entry, job progress info. and completed out jobs for inventory purposes. Operations worked â€œovertime, on call, holidays and weekends due to power outagesâ€.
Customer Service: worked with engineers and customers doing â€œrun servicesâ€ in subdivisions. Also made sure construction understood exactly what engineer needed to accomplish task for customer.
Part Time Employment:
Wood, Hardy & DiStanisloa: Legal Secretary, Notary Public, typed deeds, wills, power of attorney, affidavits & real estate closing documents, office had a heavy client load.
John Randolph: Emergency Room Clerk helped incoming patients with registration and also helped out in billing Blue Cross /Blue Shield, part-time while still in school.
I have had numerous opportunities while working in many different locations and would like to find a place that I can apply the skills I have accumulated. I am flexible and find it easy to adapt to various situations.