Devoted to providing the highest levels of customer service.
Self-directed, fast learner, ability to multitask while working in a fast
pace environment, Possess excellent telephone and communications skills
1999 – 2006 Machine Operator/Quality Control
A&M Industries Clinton Township, MI
Responsible for operating machinery used in the production process following company guidelines and specifications. Inspected parts to ensure conformity and quality. Prepared finish product for shipping.
1998 – 1999 Customer Service Representative
AFNI, Inc. Tucson, AZ
Managed in-bound calls from customers in a call center. Answered customer questions regarding their accounts. Set-up new utility service accounts and closed accounts per customer request. Utilized communication skills to sale customers products and upgrades to current services.
1997 – 1998 Cashier
Burger King MI
Operated a computerized cash register system to take customer orders, total bill and process payment. Bagged or served customer meals. Provided excellent customer service and assisted throughout restaurant as needed.
1996 – 1997 Cashier/Stock Clerk
Operated a computerized cash register to total sales and process payment. Performed stock, inventory and cleaning duties. Maintained neatness of sales floor. Monitored store to prevent and detour theft.
High School Diploma, General Education
Southeastern High School MI
Diploma, Medical Assistant
National Institute of Technology MI
§ Cooperative, punctual and responsible
§ Able to learn new skills quickly and work with minimal supervision
§ Self motivated; and able to set effective priorities and achieve goals
§ Proficient in handling diverse tasks simultaneously
§ Skilled at implementing solutions to ensure maximum effectiveness of plans
§ Enjoy learning new concepts and accepting responsibilities
Seeking a position in Retail Sales.