Seeking an upbeat, pleasant, people oriented environment where my numerous quality years of executive and administrative support experience, maturity, outstanding customer service skills, â€œwillingness to learn new skillsâ€, focus on professionalism, self-motivation, pro-activity, â€œcan-doâ€ attitude, flexibility, attention to details and humor will be an asset toward any goals, tasks and objectives within an organization or company’s environment.
Microsoft Office for Windows 95-2007 (Word, Excel, PowerPoint, Outlook, etc.)
Phones: consoles and boards
Excellent Office Skills; positive customer service skills, fast notes, filing, faxing, copying, ten-key (sight/touch) and use of most office equipment
Outstanding spelling, verbal, writing, proofreading and grammatical skills
ADMINISTRATIVE ASSISTANT â€“ VECTOR RESOURCES â€“ MARCH 2008 TO OCTOBER 2009
Major and heavy data input into spreadsheets. Created and maintained documentation and file system for Electrical and Design Engineering department. Typed letters, created spreadsheets, memos and miscellaneous correspondence to LAUSD Program Management Office (PMO) regarding engineering issues. Prepared Request for Clarification (RFCs) and transmittals for delivery to PMO, various vendors and FedEx. Answered phones, picked up mail, copied and faxed documents, made binders, took notes and prepared minutes for weekly meetings. Saved company money by preparing Final Documentation binders in a timely manner, with minor comments, for payment of network ready schools completed by company personnel. Performed various other administrative duties and assisted other personnel as needed or requested.
EXECUTIVE ADMINISTRATIVE ASSISTANT â€“ PLANNED PARENTHOOD â€“ NOVEMBER 2007 TO JANUARY 2008 (Temp position)
Assisted Board Liaison/Executive Assistant with travel arrangements, calendar management and internet searches for CEO. Created a file system for CEOâ€™s office, heavy computer usage by drafting correspondence, took and typed meeting minutes, prepared for off-site monthly board meetings and all other duties as required or assigned. Also provided Receptionist relief for lunch or when needed.
EXECUTIVE/PERSONAL ASSISTANT â€“ BLACK AIDS INSTITUTE â€“ MARCH 2007 TO JUNE 2007 (Temp Position)
Create, schedule and maintain, in Outlook, a very high maintenance Executiveâ€™s business and personal calendar which includes business meetings, off-site travel, teleconferences, in-house daily/weekly meetings and personal appointments. Prepare intricate travel arrangements including off site meetings, specific hotel accommodations, ground transportation and other needs as required. Draft letters, memos and notes for final typing, take minutes at meetings, heavy typing, internet searches, make calls for executive, major computer usage, answer a large number of phone calls related to meetings for executiveâ€™s travel, appearance at various venues and questions regarding the organization. Created file system for executiveâ€™s area and general office. Receptionist relief as needed and also performed numerous duties as required and needed by executive in this very detail specific position.
FRONT OFFICE/EXECUTIVE ADMINISTRATIVE ASSISTANT – ALGER INTERNATIONAL â€“ OCTOBER 2004 TO JANUARY 2007
Executive Assistant to V.P. of Marketing/Sales and Director of Sales. Write up proposals from a clientâ€™s quote request, heavy typing and revising of proposals, multiple mailings of correspondence and catalogs, initiate drafts and final correspondence for VP and Director for all saleâ€™s emails and mail responses, also perform all filing specific to Sale Departmentâ€™s needs. Receptionist and Admin. Assistant for all other office personnel (25) including owner of business. Answer "medium to heavy" phone calls with some paging, large amounts of essential copying, and filing of multiple "same item" paperwork daily. Generated Excel and Word files for graphics department and office use, also created folders for different office functions i.e., office supply orders, check pick ups, etc. Created new file system by cleaning out file cabinets and warehousing old files to accommodate new files. Order all office supplies, schedule appointments for copier/fax/computer repairs, and any or all other duties as assigned, required or needed.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT â€“ MEADOWS MECHANICAL â€“ JULY 2003 â€“ AUGUST 2004
Receptionist duties, major customer service skills with emphasis on heavy phone usage; i.e., paging, taking messages or directing calls to voice mail. Administrative Assistant duties; maintained Risk Management for Certificates of Insurance and Liability for our different sub-contractors. Responsible for all Accounts Receivable Collections by calling or sending an initial confirmation email assuring invoices received, consistent follow ups for dates of payment, 100% collection rate on dates payments are due. Distribution/sorting of incoming/outgoing mail, received and sent packages through FEDEX and UPS computer programs, greet visitors, typing, filing, heavy data input, constant computer usage, use of most office equipment, i.e., copiers, fax machine, postage meter, etc. Also picked up checks from our customers if needed. All other office duties as assigned, required or needed. Willing to help out in other departments where needed.
Performed Data Entry of daily Saleâ€™s Orders from customer’s Purchase Orders. Accomplished the daily Invoices for customerâ€™s accounts, broke them down for accounting, filing and mailing. Created and maintained a spreadsheet to follow up on freight and UPS shipments to keep track of merchandise sent to customers. Inputted Receiving information from Import Manager into spreadsheets to track merchandise received from Trucks or Ocean Vessels. Created a program (ASI-Advanced Specialty Institute) to check potential customerâ€™s credit rating thus allowing the owner of company to assign appropriate credit to them. Answered and responded to customer service questions through emails and phone calls with thorough and consistent follow-ups. Filed, excessive computer usage, receptionist relief as needed, copying, and faxing. Assisted General Manager and Operations Manager with special projects as requested. Worked Traffic routing while employee was on vacation with no major errors and this was noted along with praise in my personnel file. Saved company money by taking on responsibilities that would have required hiring a Temp to help out with excess duties. Consistently performed all other office duties, as needed or required, without suggestions from management, also performed any assignments requested.
TEMP AGENCIES â€“ SEPTEMBER 2009 TO AUGUST 2002
Executive Assistant to Creative Director and Assistant Director of the Center for Jewish Engagement. Maintained Directorâ€™s computerized daily and monthly calendar and alerted her to upcoming meetings, calls, and suspenses. Typed reports for weekly and monthly telephonic meetings between interstate directors. Originated, updated, and maintained training calendars for students across the country. Made travel arrangements for Executive Director, Directors, Students and other personnel. Heavy phone work, filing, massive typing of paperwork relating to Jewish studies/classes, pro-active follow up with recommendations on studentâ€™s activities/classes, extensive computer use, meeting and greeting of visitors, traveling within area, purchase and up-keep of supplies, and other office duties as needed.
Loss Control/Risk Management Administrative Assistant at Keenan and Associates. Typed reports on Hazardous Material’s Surveys, consultant’s assessment at school districts, and training per Cal-OSHA regulations (typed certificates for employees that passed training requirements). Heavy filing and updating of school personnel classes and seminars per Cal-OSHA requirements. Executive and Administrative Assistant to Dean of Student Affairs at SouthWestern Law University, Director of Construction at RCN Company, Chief of Engineering at Mazak Industries, HR Manager at Archer Management, CFO for Arden Realty and other companies. Also performed general office and receptionist positions. Duties included but not limited to typing correspondence, spreadsheets in Excel, heavy typing, heavy phones, sorting, maintenance of filing systems, computer usage, and other office work as assigned.
EXECUTIVE SECRETARY â€“ U.S. AIR FORCE – OCTOBER 1977 TO DECEMBER 1998
Supervised and performed administrative duties for forty-eight (48) immediate personnel, (52) matrixed personnel and twenty-two subcontractors in the Los Angeles area and other states (over 100 people). Prepared travel arrangements for all above personnel that included flights, hotels, car rentals, meetings, meeting participants and location(s). Maintained Supervisor’s and Division Chief’s computerized calendars on a daily, weekly and monthly basis. Heavy phones, typing, files, mail pick up and distribution, data faxing, supply acquisitions, records management, maintained timecards, organized meetings, prepared and distributed daily schedules of tasks and work assignments for all personnel. Major customer service, also greeted visitors and received calls to office from Pentagon, Congress and Contractors. Received and distributed incoming correspondence and checked outgoing correspondence for spelling and grammatical accuracy. Secret Security Clearance from April 1979 to December 1998. Also traveled for and worked in Logistics, Quality Assurance, Procurement and Configuration Management fields by traveling to different facilities, attending meetings and being POC for Contractors, Pentagon, and Base Commander.
Hiram College, Hiram, OH â€“ 2 years â€“ Business Law and Psychology
Baldwin Wallace University, Berea, OH â€“ 1 year – Business Law
Southwest Community College, Los Angeles, CA – 1 semester, Criminal Law
Sawyers Career College, Los Angeles, CA – 1 year â€“ Office/Clerical Sciences