To obtain administrative position with an established medical office.
A.A., Health Services Administration May 2009
Keiser University, Melbourne, Florida
Related course Principles of Health Services Administration, Medical Office Administration, Computer Applications, Medical Terminology, CPT Coding for Health Services Administration, Principles of Management, Human Resources Management, Entrepreneurship.
H.S. Diploma May 1999
Eau Gallie High School, Melbourne, Florida
Skills & Abilities
Managed front office functions to support the Owner, General Manager and a staff of 20 Sales Representatives.
Worked with regional management teams and national sales staff to adhere to uniform standards of service.
Developed and implemented clerical processes for fast-paced retail facility.
Provided electronic data entry relating to thousands of sales and inventory with a high degree of accuracy.
Provided sales and billing reporting to local and corporate management.
Provided essential administrative support to sales staff through creation of profit reports and sales documents.
Provided excellent customer service and guest satisfaction to clientele in a number of fast-paced local restaurants.
Operated a multi-line phone system.
Provided outstanding reception service to both customers and office staff.
Basic knowledge in the following computer software: Microsoft Office suite and Medisoft.
Led customer service teams in providing excellent customer service, fulfilling job performance expectations and maximizing time management.
Led administrative team in effective and efficient sales assistance.
Employment references and associated duties available upon request.