Handled all aspects of collections for finance company . Handling all customer complaints,in putting notes into computer database , pulling all month end reports. Data entry for micro soft excel.
July 1998 to January 2003
Country’s Barbecue Columbus, Ga.
Dining Room Manager / Server
Communicated with customers regarding orders, comments, and complaints.Oversaw Dining room.Managed 15-person team of servers and front of house staff for a high-end barbecue restaurant. Employee operations to ensure production levels and service standards were maintained. Managed guest checks, collected cash and processed credit cards
January 1991 to July 1996
Shoneys Restaurant Phenix city, Al
Server / Dining Room Manager
Hired and trained staff of cashiers,servers, and greeters…Made the schedule from week to week. Spoke with customers to ensure satisfaction with food and service.
2005 CVCC Alabama
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