BONNIE L. EWELL
Administrative Customer Service
Industry Focus: Clerical & Administrative, Customer Service
Job Title: Administrative Customer Service
Visa Status: U.S. Citizen
Looking For: Permanent Full-Time
Salary: 30,000 – 50,000
Security Clearance: None
Education: Some College
Over 20 years of Administrative Customer Service and office experience, and would like the opportunity to offer your company my years of experience and professionalism. I communicate well both orally and written, with skills in other areas of the office environment.
Answer multiple phone lines, general office duties, assisting customers, end of day book closing/balancing/deposits and data entry. Familiar with office equipment.
1. BAERS FURNITURE
JUNE 2005-JUNE 2009 (laid off)
NAPLES/ FT. MYERS/ PORT CHARLOTTE/ SARASOTA, FLORIDA
941-624-3377 KENT LJUNGGREN (MGR)
CUSTOMER SERVICE/OFFICE SPECIALIST
Duties: Assisted customers by taking payment for purchases. Enter order into system for completion of filling order for delivery, schedule delivery with customer for delivery from warehouse, solving problems with customer deliveries. Using office equipment such as answering multiple phone lines, fax machine, copier, adding machine, and office software. Doing book closing for end of day business by balancing credit card receipts, cash drawer and deposit for bank. Printed reports for sales staff, customer exchanges, credit reports.
2. CIRCLE K
NOVEMBER 2006-JANUARY 2008 (relocated)
Duties; cashier, cleaning store and restocking.
3. ALTERNATIVE HOMEMAKING WITH A HEART
MAY 1997-NOVEMBER 2006 (patient passed)
239-495-8618 PHIL/TINA MILLMAN (OWNER)
HOMEMAKER/COMPANION/SITTER FOR ELDERLY
Duties; Shopping, light cleaning, cooking and companionship
4. PERSONET EMPLOYMENT AGENCY
MARCH 2005-JUNE 2005 (hired permanently)
FT. MYERS, FLORIDA
CUSTOMER SERVICE FOR BAERS FURNITURE
5. GULF COAST AMERICAN FABRICATION
AUGUST 2003-MARCH 2005 (Permanent lay off)
CUSTOMER SERVICE/DATA ENTRY
Duties; Answering multiple phones lines, data entry of orders, assessing problems with window treatments.
6. J.D. TECH INC./DBA DOODLE FASHION
SEPTEMBER 2002- AUGUST 2003 (no longer in business)
CUSTOMER SERVICE/OFFICE MANAGER
Duties; Answer multiple phone lines, take customer orders and enter into system for delivery. Take inventory of merchandise. Ship filled orders through UPS, using UPS software. Over see the work of four employees. Give performance reviews and train.
7. KELLY SERVICES EMPLOYMENT AGENCY
MARCH 2002-SEPTEMBER 2002 (found permanent position)
VARIOUS OFFICE POSITIONS
8. BEST ELECTRIC INC.
OCTOBER 1998-MARCH 2002 (terminated)
NAPLES/ BONITA SPRINGS, FLORIDA
239-992-3561 MARYLIN HODGES (OFFICE MGR)
CUSTOMER SERVICE/DATA ENTRY/DISPATCH
Duties; Answering multiple phone lines, enter customer information in system, schedule service call for technician.
REFERENCES UPON REQUEST