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4345 SW 74th Terrace
Ft. Lauderdale, FL 33314
To obtain a key position within a dynamic organization that will utilize my management, sales, product, and service experience while having a positive impact on profitability.
Wellcraft Marine (Division of Genmar), Cadillac, MI 2005 – 2009
Regional Sales Manager 2008 – 2009
Built and fostered key business relationships with boat retailers in the Mid Atlantic and Gulf States territories, generating over $3.2M in gross sales.
Dedicated extensive time and energy to enhance dealer sales and marketing ventures through sales events, market share analysis and product selection.
Effectively resolved warranty and customer services issues as a liaison between dealers and manufacturers.
Conducted periodic sales training throughout the territory.
Aggressively prospected territory for new dealer opportunities.
Internal Sales Manager 2005 – 2008
Oversaw the processing and scheduling of boat orders from a world-wide .distribution network averaging over $45M in annual gross sales.
Supported regional sales managersâ€™ efforts to build and foster business relationships with new and existing dealers.
Met and exceeded monthly sales goals by selling stock units throughout the distribution network
Issued rebate programs to assist inventory liquidation.
Monitored and evaluated dealer and territorial productivity based on market share and wholesale purchases.
Hydra Sports (Division of Genmar), Sarasota, FL 2002 – 2005
Parts/Warranty/Customer Service Specialist 2002 – 2005
Facilitated and oversaw all phases of parts order process.
Provided information and technical support to dealer network and retail customers.
Negotiated terms and drafted resolution documents for warranty disputes in conjunction with legal department.
Successfully conducted annual service training
Nations Express, Columbia, SC 2001 – 2002
Coordinated freight pickups and deliveries for businesses and manufacturers throughout the United States.
Gained invaluable knowledge in the role of logistics within a distribution network.
Hydra Sports (Division of OMC), Columbia, SC 1998 – 2001
Parts/Customer Service Manager
Managed all phases of parts and service department including order entry, parts procurement, parts sales, shipping and customer service.
Spearheaded initiative to bring customer service/parts department to efficiency in a three month period.
Led transition of parts and service department to a different facility under new ownership.
Eckerd College, St. Petersburg, FL
BA Degree in Organizational Studies; graduate with distinction â€“ 2008
University of South Carolina, Columbia, SC – 1988-1989
Presbyterian College, Clinton, SC â€“ 1982-1986