Betsy Field 133 Cregar Road, High Bridge, NJ 08829
Objective: Mortgage processor with certification in underwriting, extensive banking and financial customer service.
Maintain continual communication with clients regarding mortgage status.
Initiate and complete mortgage applications.
Find mortgage programs that fit the clientâ€™s specific needs including Government loans.
Collect and verify underwriting conditions from various parties (i.e. clients, realtors, appraisers, attorneys, title companies, insurance companies, et. al.).
Maintained loan log database.
Researched and presented new products and brokers.
Performed all other mortgage originator duties as needed.
Guided new mortgage department workers.
Trained new workers and updated longtime workers on processing mortgages in the computer systems (Point and Integra).
Operations Manager – Both for start-up business and as an ongoing manager.
Purchase furniture, office equipment, stationary and supplies.
Accounts payable â€“ received, reviewed, determined payment.
Payroll â€“ recorded, processed timesheets for all personnel.
Benefits â€“ determined eligibility, submitted all paperwork to corporate headquarters.
Personnel â€“ interviewed, hired, counseled or warned per policies/procedures, terminated.
Customer Service Representative (floater) â€“ providing smooth, uniform service as a substitute.
Guided customers via phone or in person to appropriate products and services.
Set up new accounts, maintained information on current accounts.
Marketed bank products from mortgages to certificates of deposit.
Traveled extensively to all branches throughout New Jersey and Pennsylvania.
Teller – Executed financial withdrawals and deposits.
Wachovia Bank Morristown, NJ 8/06 – 6/09
Charter Funding Parsippany, NJ 9/04 – 6/06
Gateway Funding Morristown, NJ 6/03 – 8/04
Summit Bank Flemington, NJ 2000 – 2002
Campus Mortgage Banking Association Mortgage Underwriting Certificate
Capstone Institute Mortgage Processing Certificate
Capstone Institute Mortgage Origination Certificate
Morris County Community College Business Administration coursework