General Studies for an Associates of Arts in English
2005 – 2006
APAC before it was APAC
2004 – 2005
Customer service agent
answering customers calls in a call center setting,
maintaining customers accounts
providing great customer service
Special Skills – Theater in school, typing 65 wpm, telephone etiquette certificate, customer service experience MS Word, MS Excel, Web browser – Internet Explorer 8.0 or later, Mozilla Firefox 2.0 or later
Media Player ,Apple QuickTime, Windows Media Player,Adobe Flash Player
References – upon demand
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