formulate upstanding customer service policy, strategy, and budgeting initiatives, that meet corporate
objectives. An added bonus is my 20 years sales experience and ability to create innovative concepts
that help optimize sales, and improve employee moral.
high customer satisfaction levels.
motivational group sessions to increase employee morale
including the creation of multiple employee sales incentive
scheduling and supervision of employees. I have excellent
skills with regard to employee relations and low turnover.
Training;Advancement Management Recruiting and
Developmental Courses; and FISH Course for a Positive
or more employees at a time to maintain and exceed all sales goals.
propel the success of efficient contact rates.
and employee needs, HR compliance needs, and any dialer/computer problems.
customers with further questions or product interest and provided support and training of all
staff to ensure a professional approach to our customers.
contests and goal incentives.
verifiers that reported to me directly.
successful r.p.h. and s.p.h. while maintaining a low attrition rate, building campaigns, and
assisted on keeping the dialer working efficiently.
forecasted sales rates, maintaining company brand drivers and identifying updated scripts and
lead daily department wide meetings to provide inspirational and motivational examples to increase
employee morale including the creation of multiple employee sales incentive programs.
Supervisor Award and Best of the Best Award before being promoted to Sales Manager.
Employee of the Year due to my high sales volume with low cancellation rates.
and collection calls for nonpayment.
needs, sales goal reports and employee development programs.