Uvodkia M. Walker
300 S Lehmberg Road #54
Columbus, MS 39702
Objective Seeking a position in a dynamic and innovative environment that will allow room for growth and emphasize use of acquired experiences and interpersonal skills.
SUMMARY Highly motivated dependable team player with self-initiative, capable of following instructions and carrying out tasks in an efficient manner.
SKILLS MS Word 2000/XP, Excel, PowerPoint, Outlook, Typing (50+wpm), CPT/
ICD-9 (billing and coding), Insurance Verification through Web-MD (BCBS, Aetna, Medicaid and Medicare, Scheduling Appointments. Strong data entry skills (11,000kph).
EDUCATION Certificate of MAA Career Education Institute Norcross, GA June2005 Diploma Columbus High School Columbus, MS May 1996
14TH Medical Group (Contract Healtheoninc.) CAFB, MS 02/09-09/09
Advance Office Clerk
Maintains appointments through Composite Health Care Systems(CHCS)/ AHLTA
Schedule medical appointments, daily records preparation for the PCM’s on duty, utilizes DEERS to validate patient’s information and eligibility.
Locate, request and create new patient records through AHLTA
Check Exchange of MS, Inc. Columbus, MS 03/08-12/08
Balanced and controlled cash drawer and made daily bank transactions 2-3 times a day depending on the volume of the month
Managed over 200 accounts and balanced cash drawer in a standalone environment(handwritten contracts)
Handled all court procedures such as filing suits and garnishments
Created new services through NOW Communication and took cash payments only
Problem resolutions and provided 100% customer satisfaction
Assurant Specialty Solutions Duluth, GA 02/06-04/07
Received over 200 calls in an inbound and outbound call center environment
Tracked customers home insurance policies through computer database; liaison between the mortgage department, insurance agents and customers; paid premiums on accounts that’s escrowed
Effectively safeguarded the HIPPA guidelines to protect the privacy of customers
Kroger Lawrenceville, GA 01/05-01/06
Balanced and controlled cash drawer; assist customers with location of store merchandise; assist with training of new hire and front end supervision
Implemented theft protection measure to ensure consumer protection
Provided 100% customer service
BellSouth Payment Center Columbus, MS 05/02-07/03
Payment Representative/Data Entry Clerk
Balanced and controlled cash drawer; Responsible for answering multi-line phone
Handled all transactions for setting up new services through computer database with Bell South headquarters; responded to customer inquiries
Maintianed customer accounts utilizing computer database; made daily bank deposits for end of day transactions.
References Available Upon Request