Cheryl L Watters
2502 Twilight drive
Orlando, Florida 32825
Seeking an office position in a firm which could give more training to promote individual opportunity and professional growth while making a positive contribution to the organization.
Bel Air Senior High School
Bel Air, Maryland 21040
Graduate of 1973
Harford Community College
(JTPA) Clerical Certificates received
September 1985-January 1986
Non credit classes available to assist in learning new and or updated equipment used within the clerical field.
October 2006-October 2009
Office Pesonnell-Storing daily work into each persons inventory equipment for work orders placed by each store. Utilizing computer to call lift drivers to bring more product down when short on the floor. Preparing all paper work need for Outbound drivers. Working close with Outbound employees for counts of cartons, wrapping skids and placement on truck. Answering any incoming telephone calls.
Replenisher-Breaking down all boxes recieved from the Inbound Department and storing items in smaller containers, Identifing with special inventory equipment to place them in their proper place. Training of other new employees.
Picker-Following order from special inventory equipment counting and scanning items, placing them neatly in the designated boxes for shipment. Training of new employees.
Pennsylvaina (Home Office)
March 2005-March 2006
Traveling from different counties and/or states to Remodel and clean Acme shelves, unstocking and restocking per customers request.
March 2003-May 2005
Bartender-Serving beverages to the public as requested. On an 8 burner, 2 ovens and deep fryer, prepared all foods, Cooked, Intake of orders via telephone or in person for choice from menu and recieving money from patrons.
Lorien Nursing and Rehab Center
1123 Belcamp Garth
May 1996-April 2003
Transporting of patients for services. Teaching basic skills such as gait training, cooking, dressing etc., to enter back into the previous environment. Billing daily for management and medical insurances. Transcribing of medical histories and progress for personal hard charts. Maintained office files and personal charts at nurses station in accordance to the established functional filing system. Coordinated appointments with nursing staff.Always maintaining the privacy of patient, staff confidentialit.Available to patient family members for questions at any given time. Assisting of any treatment with Physical and Occupational Therapist. Available to doctors and nurses on staff as needed.
Assistant Activity Director- Reaching out to all Residents with pleasurs of entertainment, socials, spiritual surroundings of choice, exercise, decorating their home to make it pleasing to them, etc. Keeping daily charts on the individuals involvement, setting up monthly and weekly calendars, small and large for each floor available to Resident. New Admission Assessments, Progress Notes, Raps, Monthly Birthday Kitchen list, Flyers for facility, Bulletin Boards, attending Care Plans when Director is unable,. MDS’s, Newsletter(gathering information, complete layout, and take to print. Setting up Beauty Shop list and making sure resident gets to their appointment, also worked as relief receptionist whenever needed.
Activity Director- Setting up new facility by purchasing all equipment needed to help residents enjoy their stay with ease. Attended all meetings to discuss progress of residents with staff as well as family members when needed. Attended all morning staff meetings. Inner action in a group setting or individual setting plesing to resident was completed every day. Escorting by Driving Residents bus to and from outside activities of choice. Answering all incoming calls to department. Continuing all resposibilities as above on a full scale of independence. Responsible for Petty Cash every month to assist in Resident Activities and needs. Set up a Gift Shop and funding it to help Residents run daily. Always discussing with Nursing Staff changes that may have occured with an individual. Organizing Office and Activity priorities, with staff of 2 and addressing conflicts. Served a Receptionist, for Facility, answering switchboard, and providing information to visitors, and directing them to proper areas. Training new employees to complete the daily requirments
Coughlin and Mann Chartered Inc.
16 North Main Street
Bel Air, Maryland
January 1995-May 1995
Seasonal- Responsible for greeting all clients. Maintained an eight line switchboard for 30 co-workers, Directing all calls as requested at anytime to the proper place. Maintained daily calendar for schedule for each and every co worker, including conference calls and meetings. Sending E-Mail messages to the proper person/s. Type and finalize e-mail correspondence and memorandums; assuring proper format, grammar, spelling, punctuation of all correspondence originating within the Position. Typing of given materials, from letters to documents with the respect of privacy to all. Photo coping of items such as graphs or client information as needed to complete their personal work. Coordinate schedules for conferences with co workers and clients. Maintaining documentation of meetings outside of the office.
A. A. Telephone Inc.
54A North Main Street
Bel Air, Maryland
January 1994-January 1995
Management of co-workers: Setting up work schedule, resolving of any conflicts. On call 24 hours, to assist personnel or client to complete any unresolved issue. Organizing new client information and accounts on a Startel system. Informing staff of changes daily. Responsible for payroll hard card. Maintained filing. Received and reviewed incoming and out going mail, such as Invoices and Accounts Receivable. Answered telephone inquires of routine information, provided information to all visitors. Dispatched a special telephone line for an Alarm Company, which received all emergency issues, such as fire, burglary, and medical. Ordered all office supplies required. Completing all requirements per Client as needed daily. Training new workers as needed.
A Better Answer Inc.
214 Fulford Avenue
Bel Air, Maryland
October 1989-November 1991
Conducted all training to new and old employees. Resolving conflicts of co-workers and/or clients to the best of my ability. Completing messages for and from clients with request of the client expectations. Dispatch of all alarms from fire, burglary, medical etc. Dispatched emergency calls to Miss Utility for Harford and Baltimore Counties and City, with an on call staff for emergencies such as broken water main, electrical, etc. by locating page and grid information contact proper person/s. Received emergency calls from a CB Radio unit to General Elevator to assist enable bodies were not able to operate equipment properly. Assisting of clients and visitors when office staff was not available. Completing all requirements per Client as needed daily.
Royal Globe Insurance
201 North Charles Street
March 1977-November 1977
Typing of forms and memorandums, as well as transcribing of dictation, a variety of letters and technical reports; assuring proper format, grammar, spelling, punctuation, and accuracy of format of all correspondence, including correct legal terminology. Maintained office files in accordance to the established functional filing system. Answering telephone inquires of routine information. Served as Relief Switchboard Operator/Receptionist on an old 8 line switchboard directing all calls to proper location and providing information to visitors, and directing them to proper personnel.
March 1975-March 1976
Transcribing material from technical correspondence, memoranda, and instructional material, which contained technical and legal terminology. Responsible for the arrangement of material assuring proper format, correct spelling, and proper punctuation. Maintained office files in accordance to the established functional filing system. Answered telephone inquires of routine information contained in files and records; Served as Receptionist to provide information to visitors, and direct them to proper personnel.