OBJECTIVE: I am looking to work with people in a friendly and professional manner and atmosphere and at the same time enjoy what we do. I am also looking to eventually move up and grow with the company .
PROVE MANAGEMENT EXPERIENCE IN FULL SERVICE FAMILY DINING CONCEPTS WITH SALES $3.6M
FULL KNOWLEDGE AND ANALZING SKILLS OF PROFIT & LOSS STATEMENTS ENSURING COMPANY GOALS AND OBJECTIVES ARE MET.
ABILITY TO SET GOALS AND ACHIEVE HIGH STANDARDS OF PERFORMANCE. ABLE TO IDENTIFY OPPORTUNITIES, CREATE ACTION PLANS, IMPLEMENT PROCEDURES AND CONDUCT TIMELY FOLLOW-UP SESSIONS.
RESPONSIBLE FOR MAINTAINING QUALITY OPERATIONAL STANDARDS, POLICIES AND PROCEDURES.
OVER 15 YEARS EXPERIENCE
1977-1980 Jefferson HIGH SCHOOL
March 2006 to Nov 1 2009 Hurricane Foods ( Wendy’s ) INDIANAPOLIS, IN
Total overall restaurant responsibility
Feb. 2005- Feb 2006 Don Pablos Mexican Restaurants INDIANAPOLIS ,IN
ASSISTANT GENERAL MANAGER
I ASSIST THE GENERAL MANAGER IN THE OVERALL RESTAURANT OPERATIONS
IN ADDITION I AM IN CHARGE OF THE KITCHEN STAFF AND KITCHEN OPERATIONS.
Hiring and training our staff to company policies and expectations. Food inventories, ordering to
Proper levels and maintaining those levels. Also accounts payable. Etc.
2003-2005 GENERAL MANAGER
DENNYS RESTAURANT INDIANAPOLIS,IN
Total responsibility of the restaurant guest service, management and employee training
Continual sales growth over years past.
Responsible for all inventories, ordering, cash controls
2000-2003 GENERAL MANAGER INTERNATIONAL HOUSE OF PANCAKES INDIANAPOLIS, IN
Responsible for overall supervision of all staff including:
Consistent management of restaurant operations with proven ability to attain P& L objections.
Monitor performance levels of all employees, insuring optimum quality training.
Responsible for all daily operations including guest service, quality controls, inventory, cash controls and store maintenance.
1997-2000 General Manager, Johnny Rockets Indianapolis In
Total financial responsibility for store operations and profitability.
Managed all daily, weekly and end of period inventories and administrative reporting.
Hiring , training, scheduling and developing of staff and management.
1994-1997 General Manager, Frische’s Big Boy Restaurant Plainfield In
Responsible for all aspects of full service restaurant including:
P&L responsibility, ordering, inventory, sanitation, customer service, hiring, scheduling, training and developing of all staff.
1988-1994 General Manager Ryan’s Steakhouse Addison, TX
Successful management of buffet style dining:
Full P & L responsibility .Successfully achieved company goals and objectives.
Maintained a sales volume of $65,000- $70,000 weekly.
Managed quality control, inventory, ordering, cash controls, security, and store maintenance.
Hired, trained and continued development of staff.
References Available :
Terrence Murphy General Manager Wendy’s 1-317-938-0051
Steve Pattengale brother-in law Ex-employee Ryan’s 1-863-662-7765
Debbie Pattengale Sister in law cell 1-863-967-1318
Mark Eaton Assistant Manager(Wendy’s) 1-317-333-4380 cell
Missy Guzzman General manager (Wendy’s) 1-317-787-5661 work