A customer Service representative with a wide range of customer service skills. Able to work on own and as part of team. Proven leadership skills and involving managing, developing, and motivating teams to achieve their objectives. Dedicated to maintaining high quality standards
â€¢ High school diploma, Seminole High School; 2005; Minors: GPA: 3.0 / 4.0.
Executive Assistant, Juan’s Bail Bond Inc, 01/2008-present
â€¢ Answered incoming calls from future/current clients
â€¢ File paperwork for all clients
â€¢ Assist in writing bonds
Customer Service representative, 06/2007-01/2008
â€¢Answer incoming calls handling roadside assistance
â€¢Assisted customers in setting up roadside assistance
â€¢Sell/Upsell AAA memberships
Customer Service Representative, Convergys, 08/2006-06/2007
â€¢ Answered inbound calls dealing with billing/sales
â€¢ Assisted in training employees on learning new system.
â€¢ Assisted in direct sales selling cable and internet packages.
Available upon request