131 Paseo de la Concha APT B âˆ™ Redondo Beach, CA 90277
Home Phone 310.567.0461 âˆ™ E-mail firstname.lastname@example.org
November 2006-Present âˆ™ UPS Supply Chain Solutions âˆ™ Carson, CA
Customer Service Representative/ Special Accounts Team Lead
âˆ™ Provide excellent customer service for high volume accounts exceeding one million dollars in revenue.
âˆ™ Implemented monthly department newsletter.
âˆ™ Create and maintain various reports.
âˆ™ Promoted to Special Accounts Team Lead, January 2008.
âˆ™ Assist on special projects and train new employees.
July 2005-October 2006 âˆ™ UPS Supply Chain Solutions âˆ™ Middleburg, OH
Customs Brokerage Representative
âˆ™ Process documents for Customs clearance according to proper deadlines.
âˆ™ Assist representatives from other UPS offices with questions and concerns regarding urgent matters.
âˆ™ Successfully passed tests and interviews required for Management eligibility.
November 2004-July 2005 âˆ™ Firstech âˆ™ Warrensville, OH
âˆ™ Re-organized filing system, maintained office cleanliness, and supply inventory.
âˆ™ Answer customer questions, address complaints, and provide lab test results.
âˆ™ Issue invoices, process payments, and classify customer samples for testing.
2008-Present âˆ™ El Camino Community College âˆ™ Torrance, CA
2001 âˆ™ Lakeland Community College âˆ™ Kirtland, OH
1996-2000 âˆ™ Richmond Heights High School âˆ™ Richmond Heights, OH
âˆ™ High school diploma – June 2000