Objective: Obtaining a position where I will be access using the education and experience I have gained.
Personal: Detail oriented, organized, possess excellent time management
Interact well with all levels of management
Team player and strong ability to work independently
Self-motivated with a take charge style
Experience: Department of Motor Vehicles
Legal Instrument Examiner
04/00 – Present
Accept and examine applications and supporting document for eligibility for products based upon established guideline, issue application and Q-matic number to walk-in customers, conduct examination of document to determine proof of identity and birth date, proof of social security, proof of insurance, and other eligibility requirement for product and services, process customer transaction and issue products including registration card, license plates, title, decals, driver license, identification card, residential parking permit, generate driver records, clearance letter and other documents to meet customer request, ensure that no administrative stop exist for a customer prior to issue product, clear stop for fee adjustment, child support, insurance lapse and default tickets, issue knowledge test based on license category, including learner’s, process driver record change for permit, title an registration holders, including address and name change, administer eye test, accepts transaction payment including excise taxes, via accepted payment methods, and maintain account balance and perform drawer and account closeout procedure on a daily basic.
Providence Hospital (Intern)
11/09 – 2/10
Screened patients for eligibility for medical assistant, complete and retain copy of financial application, have patient sign application for release of information, authorization to represent for Hospital/Accretive release of information, collect identification, proof of residency, income and medical report showing medical disability, copied, file and fax information, review application for accuracy, use AS400 to obtain the following documents to support case, discharge summary, operative reports, drop and pick up medical reports daily.
Office Team Temporary
Arlington, VA 22209
08/99 – 04/00
Performed duties as a Administrative Assistant to the Echocardiogram Laboratory at Howard University Hospital, answered and screened incoming call, input data from Echo report into an Access database, filed, faxed, retrieved echo report upon request, receive and sort incoming mail, typed memorandums, letter, and reports, maintain office supplies, proofread and edit documents, scheduled patient for appointment and performed other duties assigned.
Reston, VA 20191
Receptionist/Quality Assurance Specialist
04/98 – 07/99
Performed duties as a Receptionist, answered and directed call to appropriate staff, type memorandums, letter, and reports, assisted the Executive assistant to set up meeting for management staff, arranged travel. Provide administrative support to the Quality Assurance Analyst, coordinated efforts up to three data entry staff, monitored the application Support Center’s Survey database for immigration also enter data on a daily basis, responsible for receiving customer survey cards that were required by Immigration Naturalization Service, kept tract of reports for QA Manager, responsible for ordering supplies and other duties assigned.
Education: ACT College
Medical Office Assistant
University of the District of Columbia
Continuing Education-Workforce Development
Medical Office Assistant-01/07
Medical Billing Course-06/07
Reference: Available upon request