EDWARD BRABHAM JR.
PO Box 2188 â— McDonough, GA. 30253
(Cell) 678.520-3388 â— email@example.com
Senior-Level Operations Management
Experience with successfully managing all aspects of a large retail distribution centers including implementing automated distribution systems; selecting, managing and training staff; developing and managing the departmental budget; establishing and monitoring productivity goals; and leading cross-functional teams on key projects. Successfully managed four (4) regional distribution center start-ups; assisted with the designed, layout, organization, processes, and procedures for distribution facilities. Excel at analyzing performances to develop strategies for strengthening areas in need of improvement.
Key Strengths Include
- Strategic Planning & Leadership
- Productivity & Efficiency Improvement
- Problem Solving
- Inventory Control Planning
- Project Planning/Execution
- Operational Process & Analysis
- Extensive Knowledge in Microsoft Excel, Access, Word, & PowerPoint
- Continuous Process Improvement
- Production Planning
- Decision Making
- Customer Satisfaction
- Training & Leadership Development
- Professionalism & Interpersonal Skills
- Knowledge of WMS systems
ABX Air / DHL Contractor, Atlanta, GA 04/2008 – Present
Regional Hub Manager, Atlanta Branch
ABX Air is a cargo airline that operates out of Wilmington, Ohio, and operates 15 freight-handling hubs throughout the United States. In addition to providing airlift capacity and sort facility staffing to DHL, ABX Air provides charter, maintenance and package handling services to a diverse group of customers.
Report to the Director of Hub Operation. Responsible for managing all aspects of hub operations within a 400,000 SF; 2 Shift Regional Mail Sort Facility. Accountable for 14 direct reports and 300+ associates. Manage, direct, and support all functions of the overnight, second day, and ground and ramp operations, ensuring timely and quality service while handling approximately 95,000 packages each night.
- Direct supervision of Hub Area Managers (2) & Hub supervisors (10)
- Reduced recordable safety incidents/accident from and average of 17 per month to less then 1 per month.
- Improved On-time Delivery departures to 99%, Increased Hub Productivity from 56% to 75% in less then a year.
- Responsible for building an effective team, focused on the efficient on-time operation of the entire hub.
- Manage the nightly operations, staffing, and scheduling.
- Evaluate and analyzes operational standards to monitor productivity, quality, and safety trends, create new procedures, controls expenses, and plans for future needs.
- Train and evaluate the efficiency and productivity of managers, supervisors in the hub by establishing performance standards and objectives.
- Conduct regular Operations Reviews and Performance Appraisals for Management team and make recommendations for wage increases and promotions, when applicable.
Z GALLERIE INC, McDonough, GA 08/2005 – 11/2007
General Manager, East Coast Distribution Center (Start-Up)
Privately own Retail Company which offers high-end furnishings and for the home including furniture, artwork, and decorative accessories from around the world. Annual revenue in excess of $200 M with 1,000+ employees.
Reported to the Vice President of Operations. Responsible for managing all aspects of distribution operations within a 400,000 SF; 2 Shift Regional Distribution Center. Accountable for 5 direct reports and 50 associates with an annual budget of $4.5M. Manage Inbound & Outbound operations, Home Delivery, Inventory Control, & Loss Prevention. Evaluate and develop operational policies and procedures to ensure the most efficient and effective standards, including productivity and accuracy.
- Reduced Distribution Center expenses by more than 300K by staffing resourcefully while maintaining productivity levels, service quality, and inventory accuracy.
- Managed the complete racking installation project, including bidding, scheduling, purchasing, subcontracting, and customer service. Projected completed 10 days under plan.
- Processed 2.56 M units annually while managing approximately 6,500 SKUs to supply appropriate product to over 40 company stores, customers and numerous 3rd party vendors.
- Responsible for all home delivery merchandise to the following regions: Northeast, Midwest, Southeast & Southwest. Maintain quality control standards and service that exceeds our customers’ expectations.
MICHAELS ARTS & CRAFTS DISTRIBUTION CENTER 06/2002 – 08/2005
Inbound Operations Manager, Chicago, IL (Start-Up)
2nd Shift &Seasonal Operations Manager, Hazleton, PA (Start-Up)
Largest arts & crafts retail chain in the United States, with more than 900 stores in the United States & Canada. Annual revenue in excess of $5B and 38,500 employees.
Reported to General Manager.Responsible for managing operations of an 800,000 sq. ft, high volume, fully automated (hi speed conveyors) merge, sortation, Regional Distribution Center. Established procedures for departmental work activities; identified and resolved operational issues.
· Improved picking accuracy 35% from previous year.
· 100% LOS (Level of Service) for all inbound operations.
· Established core processes and business practices around production planning, scheduling and forecasting resulting in a significant improvement in costs & customer service.
DOLLAR TREE REGIONAL DISTRIBUTION CENTER 07/2000 – 06/2002
2nd Shift Operations Manager, Berwick, PA. (Start-Up)
Company operates approximately 3,300 discount stores in 48 states, selling a mixture of toys, seasonal items, food, health and beauty aids, gifts, and books all priced at $1 or less. Annual revenue in excess of $4.1 Band 42,200 employees.
Reported to General Manager. Accountable for Responsible for Inbound and Outbound Operations of a 750,000 sq. ft, high volume, fully automated (hi speed conveyors) merge, sortation distribution center with approximately 25,000 sku’s; six (6) direct reports (Managers) and 150+ associates during peak season.
· Maintained 99.95% on-time delivery of products to 180 stores
· Streamlined procedures with specific attention to reducing costs, initiating programs, and developing staff resulting in a highly productive and efficient operation.
POLO RALPH LAUREN DISTRIBUTION CENTER 07/1999 – 06/2000
Inventory Control Manager, Greensboro, NC.
Largest fashion designer/retailer in the United States which produces clothing, accessories, fragrances, & furniture. Annual revenue approximately $3.6 B and 13,200 employees.
Reported to Vice President of Distribution. Maintained optimum inventory levels (3.4 M units) to ensure on-time delivery and meet customer requirements while minimizing costs. Responsible for 2 direct reports, 23 associates and 4 associates in an offsite facility. Accountable for the availability of items for 135 Polo Stores and Outlets.
· Developed strong analytical and presentation skills as a key member of the group responsible to develop, assemble and present the business unit’s quarterly and annual status/progress updates to divisional and corporate management.
STAPLES REGIONAL DISTRIBUTION CENTER 07/1998 – 07/1999
Operation Support Analyst, Hagerstown, MD.
The number 1 office supply superstore operator in the United States. It sells office products, furniture, computers, and other supplies through its chain of about 1,900 Staples stores. Annual revenue approximately $18.6 B and 73,700 employees.
Reported to Director of Distribution. Conducted operational effectiveness for a 900,000 square foot distribution center. Evaluated business issues and recommended improvements and applied operations research to drive business operations. Provided senior management and supervisors with monthly & quarterly analysis (graphs/charts) utilizing MS Excel spreadsheets and databases as it pertained to associate production and picking accuracy.
· Successfully increased annual inventory turns in each region through a more focused and analytical approach to slow moving and obsolete product
TECMARINE LINES 06/1995 – 06/1998
Manager, Logistics Operations, Miami, FL.
Tecmarine Lines operated a fleet of containerships providing weekly cargo service within the Caribbean, direct sailings to and from North and South America, and connections to Europe and the Far East. Annual revenue approximately $80M and 350 employees
Reported to Executive Vice President. Overall responsibility was to implement logistics strategies, processes, and improve customer relations with the objective to manage, execute and develop the logistics team and processes in a cost-effective, customer-focused manner. Implemented, maintained and analyzed databases to assist in the development and implementation of Intermodal strategies for the purpose of maximizing revenue and analyzing cost. Compiled Intermodal statistics relating to third party & rail carriers to ensure the movement of cargo was routed efficiently. Administered and evaluated freight flow patterns of domestic & international Intermodal shipments based on volumes, corridors, equipment availability, carrier and rates.
CROWLEY MARITIME 09/1987 – 06/1995
Logistics & Intermodal Analyst and Sales Representative, Jacksonville, FL.
Privately held company, which is a diverse worldwide marine transportation and logistics service company and one of the largest tug and barge operators in the world mainly between ports in the US, the Caribbean, and Central America with approximately 4,075 employees.
Worked extensively with all major railroads and numerous common carriers with rates negotiations. Provided rate quotations to Marketing, Pricing, Account Executives and Freight Services. Compiled statistics for analyzing railroad tariffs and common carrier rates for Intermodal department.
Penn State University â— Business Management & Organizational Leadership â— Bachelor Degree – 2010
Penn State University â— Liberal Arts â— Associate Degree – 2005