GARY L. SWANSIGER HANOVER, MARYLAND 21076 Leeswan64@hotmail.com (Home) (Cell)
TOP SECRET W/Full POLYGRAPH
SPECIFIC WORK/TASK EXPERIENCE:
NORTHROP GRUMMAN INFORMATION SYSTEMS, Annapolis Junction, Md. JUNE 2013 – Present
Hardware Engineer III: Update floor plans/designs for up and coming multi-rack installations for several customer sites. Decommission peripheral components by removing servers, cabling, shelving, power towers, and all other associated equipment. Verified and confirmed all bar codes and associated serial numbers off equipment that is to be excessed. As necessary, place classified labels on numerous hard drives within an operational system. Manage the implementation of seven computer racks to be installed in a machine room in the very near future, completing the associated rack drawings and documentation. Finally, assist other hardware engineers by acting as a second verification engineer by validating serial numbers with bar codes on other essential equipment.
NORTHROP GRUMMAN INFORMATION SYSTEMS, Columbia, MD. MAY 2011-MAY 2013
Configuration Management Auditor: As a Configuration Management analyst, the primary responsibilities were to travel to customer sites and conduct hardware asset and Configuration Management (CM) inventories per approved CM Quality Control Office procedures. Conducted interviews during inventories and to solicit information from personnel at audit sites. Accountable for the configuration management, quality assurance and data management policies, procedures, and tools in relation to the inventory system. This position required the ability to travel via automobile and airplane, and may require being called periodically to work outside normal working hours. Enable to utilize MS Office and related documentation/spreadsheet products. Provided on-call support as needed. It also was a position that possibly required worldwide travel up to 50% of the time.
NORTHROP GRUMMAN TECHNICAL SERVICES, Ft. Meade, MD. SEPTEMBER 2010 -FEBRUARY 2011
Quality Assurance Manager III -Configuration Management As a member of the Quality Assurance Team, responsible for validating changes to the IT Infrastructure Enterprise-wide that are deployed, configured and documented in accordance with TD Policy and approved standards. Activities consisted of reviewing engineering documentation packages for accuracy, completeness, and adherence to security measures and department standards. Those critical procedures ensure that devices and cable connectivity entries are created in a database and particular information is submitted to appropriate departmental for updates. Inspected all changes to the infrastructure, to document and report policy and standards non-compliance as well as to identify such gaps and to promote and publicize the benefits of a sound quality program. Experience with: Gramatom/Konfig/Visio. NORTHROP GRUMMAN TECHNICAL SERVICES, FT. MEADE, MD. DECEMBER 2008 – SEPTEMBER 2010
Communications/Network Engineer 4 As an employee of Northrop Grumman assigned to the WAN Integration department, configured routers and switches. Most of the work involved hardware; installing racks, labeling cables, fabricating fiber optic cables, installing LGX fiber distribution boxes, and some electrical wiring (PDE) -panels and rack electrical power outlets. Some experience in designing, planning, and development of WAN circuit/integration (drawings) and cost estimates for products/materials that is requested by the customer for component integration.
MANTECH SECURITY & MISSION ASSURANCE, PENTAGON NORTHERN VIRGINIA, APRIL 2007 – NOVEMBER 2008
Systems Engineer/Hardware -Asset Management As a member of Team Titan Joint Staff Asset Management Office, Pentagon, performed the following duties to maintain, troubleshoot, and deliver all customers personal computers and monitors. Receive and issued these items via change requests or Help Desk tickets and process them utilizing Remedy procedures. Managed Join Staff (IT) assets, which are controlled and monitored through the DPAS (Defense Property Accountability System). Ordered the required parts as needed through the appropriate vendor. Prepare all hand receipts for those assets that are issued and for those that are being returned defective or no longer needed by the customer. Tested hard drive, power supplies for their functionality and ensure all accompanied monitors are operational. Maintained an adequate amount of stored assets for immediate use for quick response via customer request (Remedy) or email. Assisted other team members and performed duties as deemed necessary to satisfy customer requirements. Most importantly, ensured declassification of all assets were handled with the highest security measures were completed before the assets were removed from the area.
MANTECH SECURITY & MISSION ASSURANCE, FORT MEADE, MARYLAND, JANUARY 2007 – MARCH 2007
Monitored trouble tracking database for break/fix and install/change/move/surpluswork tickets. Coordinated work center tasking via ticket assignment. Tracked ticket status and updates tickets as needed. Provided frequent follow up to technical personnel, managers and customers/client. Leveraged existing technical resources and prioritizes work for technical team members against incoming tickets based on Quality of Service, contractual Service Level Agreements, and criticality of work. Redirected work to appropriate work groups or organizations where required. Escalated tickets/problems to appropriate manager. Made recommendations and provides general guidance to technical personnel when needed.
MANTECH SECURITY & MISSION ASSURANCE, FORT MEADE, MARYLAND, FEBRUARY 2004-DECEMBER 2006
IT Support Team
Â· Created spreadsheets Â· Performed data entry of network nomenclature/configuration management Â· Resolved customer request of unique number scheme via Remedy account Â· Maintained daily records Â· Created and maintained customer classified and unclassified user accounts Â· Responsible for the daily function and update of virus scanning workstations via software
MANTECH, ADVANCED SYSTEMS INTERNATIONAL, PENTAGON, NORTHERN VIRGINIA, MAY 2003 –FEBRUARY 2004
Â· Responsible for providing network connectivity for Site’s computers, scanners, and printers as well as interconnectivity between Site infrastructure devices such as Cisco and ATM switches as well as routers. Â· Fabricated all cables by using SC, ST, and FJ connectors. Also, fabricated CAT-5 cables by using RJ-45 type connectors. Â· Planned, designed, installed, and tested infrastructure by utilizing various test equipment. Â· Reviewed proposed system changes to assess impact on network configurations. Monitor and manage network equipment, which include various Hubs, Bridges, Routers, Communications Servers, Multi-port transceiver, etc. Â· Involved in the work order process in various degrees; updated status in the Site database, follow-up on completed work and ensured customer satisfaction through establishing an excellent rappor with them. Â· Interfaced with customers/users to keep up with the general operation condition of mission systems and take appropriate actions as deemed necessary.
MANTECH ADVANCED SYSTEMS INTERNATIONAL, FORT MEADE, MARYLAND OCTOBER 1992 – MARCH 1996
Electronic Technician Â· Established guidelines and procedures for declassification processes. Â· Managed a special project to identify, declassify, and tag computer equipment. Â· Assembled and installed American Seating and Wright Line equipment.
Network Integration and Testing
Â· Over fourteen years of experience involving network infrastructure fabrication, installation, and troubleshooting coax, fiber optic, and CAT-5 unshielded twisted pair (UTP) network infrastructure. Â· Over six years experience as a network specialist responsible for providing various levels of support in the integration and testing of LAN network components, including design, implementation, and documentation of a large-scale Site LAN infrastructure. Â· Design, install, and document new computer networks based upon customer specifications. Meet with TDY teams to determine design and required parts necessary for integrating new systems into the Site LAN Infrastructure.
Â· Analyze, investigate, and isolate network failures by troubleshooting affected areas by utilizing either meters, scopes, or other test equipment. Â· Assist network engineers by providing materials, plans, and network paths to maintain network continuity with minimal disruption to mission. Â· Provide ideas and alternate routes for connectivity from one Site infrastructure to another. Â· Resolve system failures, isolate computer malfunctions, using logic network analyzers, and repair related problems.
Network Hardware Â· Panduit Fiber Optic connectors (ST,SC,FJ, UV, and Hot Melt) and Distribution boxes Â· UTP (Cat 5) using RJ-45 connectors Â· 3-Com transceivers
Network Devices Switches: Â· Cisco – 3524, 3548, 5505, 5509, 6509 series Â· Compaq (Digital) Multiswitch 900 Â· Marconi (FORE) LE155, ASX-1000, ASX-4000, ESX-3000 Hubs: Â· Marconi (FORE) Powerhub 8000 Â· Optical Data System (ODS) Infinity Hub Â· HP advancestack
Test Equipment Â· Fluke Network Fiber tester Â· MM/SM Light meter Â· MicroTest Penta Scanner (UTP) Â· Optical Time Domain Reflectomer (OTDR) Â· Logic network analyzers Â· Volt meters Â· Oscilliscopes
Hardware Â· Easy Data Scope 2000 Â· Wang PC Â· Delta Data 7000 Â· AN/TNH21 and AN/TNH25 Â· TV1000 Â· Sun Sparc 1/2/5 Â· Wide Band Tape Recorders
EDUCATION AND CERTIFICATIONS:
Â· City and Guild’s of London – Optical Fiber Installation and Testing Certification 2000 Â· Howard Community College- PC Repair and Maintenance Course (Certificate) 1993 Â· City College of Chicago – Certificate 1974
FORMAL TECHNICAL TRAINING:
Â· First Aid Basics, Adult CPR, AED – 24 hours (2002)
Â· Computer Operator Delta Course-Network Management System (NMS) Training – 24 hours –(2001) Â· ATM for System Administrators-Marconi Technical Education (Certificate) – 40 hours(2000) Â· Microsoft TCP/IP on NT 4.0 by Remax (Certificate) – (1998) Â· Military Academic School-U.S. Air Force (Certificate_ – 1982 Â· United States Air Force-Effective Writing Course-(Certificate) – (1981) Â· Military Leadership School-U.S. Air Force (Certificate) – (1980) Â· United States Air Force-Noncommissioned Officer Operational Management Course – 40 hours (1979) Â· Command Noncommissioned Officer Academy Correspondence Program (Diploma) – 40 hours (1976) Â· United States Air Force-Career Development Program (Certificate) – 1975 Â· United States Air Force-Drug Preventive Education Course (Certificate) – 1973 Â· United States Air Force-Traffic Safety Course (Certificate) – (1972) Â· United States Air Force-Military Technical School (Certificate) – (1968) Â· United States Air Force-Intercept Operator Prepatory Course (Certificate) – 160 hours – (1968) Â· United States Air Force-Morse Intercept Operator Course (Certificate) – 480 hours(1968) Â· Basic Electronic Trade School-Max S. Hayes School (Diploma) – (1967)
AWARDS AND HONORS:
Â· IT Support Award 2005 Â· Special Coin-Recognition of major systems installations 2001 Â· Letter of Appreciation 1999 Â· Certificate â€œThe End of an Eraâ€ -Titan IV A-20 mission 1999 Â· Certificate of Appreciation-Y2K Mission into the Millennium 1999 Â· Letter of Appreciation 1998 Â· Quality in Teamwork Award-Communication Center Relocation Team 1998 Â· Quality in Teamwork Award-36D SIGINT Mission Relocation Team 1997 Â· Golden Check Award (2) 1997 Â· Performance Incentive Program (PIP) 1997/2004 Â· PROJECT Letter of Appreciation 1995 Â· White House Military Office – Certification of Appreciation 1995 Â· Meritorious Service Medal – USAF (Certificate&Medal) 1990 Â· Cryptologic Service Award (Certificate) 1990
Germany, England , Italy, United States
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