Objective: Position as Office/Clerical or Customer Service Representative.
SUMMARY OF QUALIFICATIONS
Â· 17 years experience in the healthcare industry in the Business Office, Supervisory, and Healthcare positions.
Â· Excellent reputation with customers as competent, knowledgeable, and a helpful professional.
Â· Enjoy my work and consistently greet customers with a smile.
Â· Punctual, reliable, and productive.
RELEVANT SKILLS & EXPERIENCE
Â· Developed a reputation for excellent customer service by:
â€¦acknowledging the customer’s presence and making eye contact.
â€¦greeting customers in a friendly manner and giving them full attention;
â€¦taking time to answer a question or find someone else who could.
Â· Served as a customer resource manager; resolved problems to the customer’s satisfaction.
Â· Increased productivity by organizing and implementing proper company policy.
Â· As a supervisor of a 32 bed unit:
â€¦prepared daily schedules for staff to assure maximum unit coverage at all times.
â€¦assigned staff to unit duties and restocking of supplies as needed.
â€¦trained new personnel.
Â· Responsible for influx of pone calls and directing them to proper recipients.
Â· Competent with office equipmentâ€¦fax machine, copier, and computer software programs.
Â· Balanced cash drawers with a consistently high level of accuracy.
Â· Processed insurance payment.
2007-2008 Healthcare Monroe County Hospital, Forsyth, GA
2001-2006 Supervisor Coliseum Medical Center, Macon, GA
1998-1999 Healthcare Sarasota Memorial Hospital, Sarasota, FL
1996-1998 Supervisor Mediplex Rehab, Bradenton, FL
1991-1995 Business Office Walton County Hospital, Monroe, GA
1988-1990 Administrative Assistant John G. Cicala, Jr., Snellville, GA