Porter and Chester Institute , Rocky Hill, CT 01/08-01/09
Electronics Technician- Diploma
Â· DC/AC Electrical Circuits : Schematics, multimeters, and oscilloscopes
Â· Fiber Optic Systems: Test and terminate; LC, ST and SC/Epoxy polish & Uni-Cam, multimode, single mode, OM3
Â· Telecommunications: CAT5e, 6, 25PR, and test and terminate
Certifications Acquired: Dura-Lite Emergency Lights, Nelson & HILTI Fire stopping, Suttle SOHO
Westover Job Corps Center , Chicopee, MA 10/04-05/05
A+ Computer Repair Technician- Diploma
Vinal Technical High School , CT 08/99-06/03
Microcomputer Software Technology- Diploma
FJB Associates , Customer Care Manager 03/08-12/09
Rocky Hill, CT
Â· Responsible for maintaining customer records, scheduling and organizing customer appointments.
Tech Star , Appointment Setter 10/07- 03/08
Â· Manage incoming calls and set weekly quotas.
Radio Frequency Systems , Electronics Tester 03/06- 09/07
Â· Responsible for testing and conditioning radio frequency filters to customer specifications, with and without software tuning programs.
Â· Experience in a wide variety of electronic device troubleshooting and programming.