Sales Coordinator/ Recruiter/ Customer Service Associate/ Quality Assurance Manager / Office Administrator
Knowledge of Microsoft Word, Excel, Internet Explorer, Outlook proficiency with Recruitmax ( recruiting software) as well as personal computer software
Professional License Insurance CSR /440 Personal Lines
Service Plus Temp 06/2002-11/29/2009
Office Coordinator/ Manager Part time contracted employee
Quality customer service follow up for clients via phone and in person
Oversaw sales operations contracts, bids, marketing materials
Served as a liaison between customers and owner
Trained, supervised and scheduled staff
Alluvion Staffing 09/2005 – 12/2008
Business Development Manager
Primary point-of-contact for clients
Develop and build relationships with key clients and prospects
Source candidates from different resources and internal database
Recruiting calls and contact generation
Responsible for detail evaluation of candidates against specific requirements
Work with sales team on contract, contract to hire and perm positions
Perform qualification on candidates, such as background checks and professional references
Perform all functions to stream line the hiring process
Represent the company at job fairs, promotional presentations, and other events to recruit mentors.
Responsible for the coordination of setting up all recruiters interviews, new hire orientations
Maintained interviewing calendar
Conducted pre screening phone calls
Set applicants up for web based testing
Provided them with pertinent information pertaining to applying and interviewing
Consult with operations/recruiters/sales team and management making sure that quality candidates were being brought in.
Serve as first point of contact for the firm.
Provide clerical support for management, recruiters and sales staff.
Handling all technical aspects of computer management for the company (computers, printers, network, phones, etc.)
Greet all visitors and ascertain their purpose, directing them to where they need to be
Setting up testing for candidates in the computer testing area
Handle sensitive documents ( I9â€™s and W 2â€™s, etc.}
Provide basic information to callers, applicants and clients.
Maintain documentation for candidates and clients
Serve as the recording assistant for morning meetings.
Duties also including filing, faxing, scanning, compiling data, heavy of inbound and outbound calls, mail distribution, scheduling, maintaining calendars, heavy data entry.
JS Services JTS Services 06/2000-11//2003
First-Line Supervisor Manager
Direct marketing, advertising, and other efforts to gain business.
Recruit and hire executive housekeepers.
In charge of account management
Train workers in proper operational procedures and functions, and explain company policies.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
Inspect work areas and operating equipment to ensure conformance to established standards in areas such as cleanliness and maintenance.
Resolve customer complaints regarding worker performance and services rendered.
Observe and evaluate workers
Reentering School to complete AA Degree