Address, phone, fax, email
8220 E. Garfield, M-223,
Objective Seeking to utilize my education along with my experience in customer service, Insurance
billing, collections, appeals, and to gain the experience needed for advancement in
in my career.
Summary Highly motivated individual with medical background looking to expand previous
Experience and Education to advance in the medical field.
Experience Primestaff-Mesa General/Phx St Lukes Hosp. Phx, AZ 602-794-8953
04/08 – Present Insurance Billing/Collections
Called Insurance companies for payment, reviewed EOB’s, patient phone calls, rebilled insurance companies when needed, filed appeals, worked mail, and documented accounts on computer. Worked with all payer Insurances.
Ajilon – Southwest Behavioral Health Phoenix, AZ 602-957-1200
01/08 – 03/08 Insurance billing/collections
Called Insurance companies for payment, authorizations, filed appeals, rebilled insurance companies with corrected claims and adjusted accounts when needed. Worked with all payer Insurances.
Southwest Reimbursement Tempe, AZ 602-437-6635
11/05- 01/08 Insurance Billing/Collections
Called Insurance companies for payment, reviewed EOB’s, patient phone calls, rebilled insurance companies when needed, filed appeals, worked mail, and documented accounts on computer.
Scottsdale Cardiovascular Center AZ 480-429-3201
07/05-09/05 Insurance Billing/Collections
Adjusted accounts paid by Indian Health Services, AHCCCS, Medicaid and Value Options on behavioral health medical claims.
Office Team/Chandler/St Joseph Phx. AZ 602-224-2435
02/05-04/05 Insurance Billing/Collections
Called and collected from aged accounts with AHCCCS/Medicare/Commercial Insurance Companies. Did contractual, small balance & contractual adjustments.
PrimeStaff/ Eclipsys Phx Childrens Hosp Phx, AZ 480-305-6110
09/04-01/05 Insurance Billing/Collections
Called insurance companies for payment, billed insurance companies with and without medical records, filed appeals, reviewed EOB’s, patient phone calls, rebilled insurance companies when needed, and filed records. Worked with all payer Insurances.
Apria HealthCare Phx, AZ 602-282-1555
01/03-09/04 Patients collections
Called patients for copays and deductibles due on durable medical equipment. Sent out financial charity applications.
Arizona Heart Institute Phx, AZ 602-266-2200
09/02-01/03 Insurance Collector
Called Insurance companies for payment, filed appeals and did adjustments to correct accounts. Took incoming calls from Insurance companies and patients.
Mesa Lutheran Hospital Mesa, AZ 480-321-2000
09/89-03/02 Insurance biller/collector & Financial Counselor
Billed Medicare & Medicare secondary, workman compensation, HMO/PPO, all commercial insurances, and AHCCCS/Medicaid. Filed claims in file room, pulled medical records for billing insurance, requested adjustments to reconcile accounts, called insurance companies & patients for payment, reviewed charity applications and forwarded to manager for approval, worked customer service helping patients with hospital bills, requested retro authorizations, filed appeals and took incoming calls from patients and insurance companies.
Education Southwest Academy of Technology
Mesa, AZ 85201 09/1992 – 03/1993
Certificate of Completion Office Clerical
Everest College 480-831-5151
5416 E. Baseline Rd, Suite 200, Mesa, AZ 85206 April 2008 – Present
Certification in Medical Billing and Coding
Awards: Deans List
Technical Windows XP, Microsoft Office, Excel, Iliad Software, Iases System, AS400
Enviroment System, Collections private pay & Insurance companies for payment, Familiar
with all HMO’s, PPO’s, Workman’s Compensation, Ahcccs, Medicare,
References Availabile on request.