STEVE HOOKER, BSc, M.B.A.
9C Logan Place, London W8 6QN Tel 00 44 (0) 7590 689 211
A General Manager with a track record of delivery in technical, manufacturing and commercial roles within world class organisations in the food, fmcg, retail, packaging and chemical industries in many countries.
Rowan International Largest European Independent Discount Distributor £40 million 2008 –
Reporting to CEO, a consultancy project to transform the buying team of 10. 2008 was record year with sales up 11% and profit by 16%. Restructured organization, replaced personnel, reduced indirect costs, introduced new processes upgraded CRM system, key account focus and better team working.
Burton’s Foods Large biscuit manufacturer 300 million £ p.a 2006 – 2008
STRATEGIC SOURCING MANAGER
Develop and run business unit of £50m by setting up strategic alliances, JVs and third party suppliers to procure finished products BFs cannot supply. Doubled sales and on schedule for achieving £25m and £5m profit in 2008. Role included low cost sourcing from E.Europe, leading cross divisional commercial and strategic projects. Responsible for Indirect Sourcing spend of £50m and introduction of Procurement to Payment Process, including new systems to business. Launched second grade product business and grew to a £1m pa profit centre.
Kingfisher Third largest retailer in the world. 6 billion £ p.a. 2004 – 2005
GENERAL MANAGER B&Q DIRECT SOURCING 2004 – 2005 Directed team of 10 buying ~£250m p.a. goods from outside UK, >£100m from China, saving ~£50m p.a.
Created and implemented strategy to generate greater profit.
Improved profitability by >£15m p.a., efficiency and service through:
Introduced new global sourcing system.
Improved sourcing processes, project management, roles and responsibilities.
Delivered £50m through direct sourcing projects and raised service level from 94 to 96%.
GENERAL MANAGER KINGFISHER GLOBAL CO-PACKING 2004 – 2005
Led Kingfisher Global Co-packing. Team of 10 in UK and a team of 25 in China, covering all business aspects. Managed a Chinese factory of >200 associates. Turnaround role.
Tripled business volume to >£10m p.a. through selling internally B2B.
Reduced production costs by >50% through lean methodology.
Increased service level from 95 to 99% through vendor management development programme.
Tight financial management resulted in £1 m p.a. loss moving to breakeven.
Masterfoods – Mars Inc. Snackfood, Human Food and Petfood. 7 billion £ p.a. 1999 – 2004
Developed and delivered a globally aligned competency programme to >900 associates in 25 sites.
Led a global team of 100 to design and deliver many internal courses including Creativity, Health and Nutrition, Consumer Nearness and Quality. Included global best practise agreement and sharing.
Created and implemented communication strategy.
Set up and ran UK graduate recruitment and training programme.
Managed a 9 month major European change programme leading to 25% reduction in workforce.
Managed European team that developed strategy for healthy nutritious snacks.
Launched a range of 10 products.
Led and coached innovative consumer techniques that resulted in new products e.g. Mars Delight.
Instigated packaging projects that led to major packaging changes e.g. Twix and Dove packaging.
Mars Ice Cream France 1989 –1999
BUSINESS DEVELOPMENT MANAGER 1994-1999
Liaised with 60 country markets and communicated product and marketing information. Managed sales in numerous countries. Led European Promotion Programme and competitor analysis.
Managed new product activity programme (£50mio p.a.) e.g. launched Galaxy products £20m p.a.
Led major chocolate project saving £2m p.a.
Doubled sales in Ireland.
OPERATIONS IMPROVEMENT MANAGER 1989 – 1994
Improved manufacturing KPIs through monitoring performance and implementing new work practices.
Led supply chain project that reduced product complexity via European harmonisation. Agreed with major European countries and transformed supply chain to generate savings of £6 mio p.a.
Planned strategy and capital investment decisions (~£15mio p.a.).
Introduced continuous improvement culture and Kaizen / TPM / OEE / Six Sigma techniques such as SMED with order of magnitude reduction in change over times resulting in savings of ~£5m p.a.
Analysed and implemented new ways of working e.g. change from a 5 shift to a special mixed shift pattern that allowed low season training and reduced costs by £3m p.a.
Planned production schedule, budget setting / control and KPI reporting to headquarters.
Pedigree Petfoods 1986 – 1989
Directed plant with 80 employees and a budget of £7mio p.a.
Managed HR issues whilst closing plant and transferring production.
Empowered team to deliver record production, highest quality standards and lowest ever costs.
OPERATIONS EFFICIENCY MANAGER
Analysed and delivered solution that saved over £1mio p.a. wastage.
Introduced site environmental monitoring system to reduce risk.
Managed 40 operators on continental shift system.
Courtaulds Chemicals, paint, fibre and textiles. 1977 – 1986
PLANT MANAGER – ASSISTANT PLANT MANAGER
ASSISTANT TECHNICAL MANAGER, RESEARCH SCIENTIST – SCHOLARSHIP STUDENT
Directed a high technology unionised continuous process plant (current value ~£20mio).
Commissioned two new lines and trebled capacity to meet sales requirements.
Productivity programme halved manufacturing costs through lean techniques.
Improved health and safety e.g. cuts to 10% previous level.
EDUCATION AND QUALIFICATIONS
University of Strathclyde M.B.A. 1984 – 1989
University of Bristol B.Sc. (Hons.) Chemistry (Grade ll ii) 1978 – 1981
‘A’ Levels Physics (A), Maths (A), Further Maths (C), Chemistry (A) + Distinction ‘S’ Level,
‘O’ Levels Nine Languages Fluent French
Director of Association of MBAs www.mbaworld.com 2004 – present
One of seven directors governing 9000 member top management association. Elected from >100.
Presenter and Lecturer. Occasional speaker to large conferences of >200 people and Universities.
INTERESTS: Bridge, squash, classic cars, chess player / coach up to county level (ex-Northumberland first team captain). Finalist in Channel Four ‘Self Manager of the Year Competition’.