, Texas 76119
Client Services / Sales / Quality Control Inspector / Assistant Project Mgr
SUMMARY OF QUALIFICATIONS
A highly trained professional experienced in electronic engineering, watch making and repair, business development, administration, and in the art of detailed, realistic and thoughtful examination of any troubling problem or circumstance. Diverse expertise includes timely scheduling to ensure regimented delivery dates, implementing motion and time saving techniques for increasing efficiency and decreasing costs, and creating selling tools that increase profits through effective advertising and merchandising. A team player with exceptional training in the jewelry industry with roots going back to Switzerland, business acumen learned from entrepreneurial ventures and maintaining productive client relations; and knowledge of assembly, testing, quality control, and factory coordination used as staff project engineer. Personally motivated to instill confidence in all customers that â€œthis is the company to do business withâ€. Demonstrated areas of expertise include: Sales Representative Staff Engineering
Electronic Assembly Electronics Testing
Â· Product Development Â· Project Management Â· Client Relations Â· Communication Â· Presentation Skills Â· Analytical Skills
Â· System Integration Â· Technical Lead Â· Problem Solving Â· Training & Development Â· Coaching / Mentoring
Â· Sales Representative Â· Quality Control Â· Microminiaturization Â· Methods Analyst Â· Planning / Coordinating
Â· Provided exceptional customer service, and functioned as Repair Coordinator and Consultant.
Â· Handled all sales and customer service duties to ensure repeat and referral business.
Â· Managed all phases of the business to include sales, marketing, accounting and inventory.
Â· Provided Quality Control, Project Coordination and monitored fabrication and testing of various testing / research programs.
Â· Worked as Methods Analyst, Liaison Research Engineer, Reliability Engineer Sr., and Electronic Functional Test Inspector.
Â· Monitored and controlled budgets, funds, schedules, plans of action and statements of work.
Â· Built guidance systems and ground control equipment for ballistic missiles.
Â· Investigated, analyzed and reported progress and problems to Reliability, Manufacturing, Engineering and Purchasing through written reports and weekly meetings with all department heads.
Â· Instrumental in a weekly meeting to coordinate progress. A friendly competition was established for scheduling resulting in completion of work ahead of schedule from 2 weeks to 10 days and cost savings in man hours and manufacturing time.
Â· Served as watchmaker, and technical advisor to customers for sales, service and repairs.
Â· Used training from major watchmakers such as Cartier and Rolex to ensure knowledge of product to help customers in decision making, and accuracy in repairing watches and jewelry.
Â· Worked as a technical consultant, coordinator and watchmaker providing accurate and quality work.
Â· Serviced and repaired jewelry / watches for the general public and successfully handled trade work of all kinds for several large volume jewelry stores.
Â· Traveled 4 states for Gould Company, a small wholesale jewelry company and 5 states for Baumgold Brothers, a New York Diamond House.
Â· Fabricated and repaired delicate and intricately made objects.
Â· Ensured adequacy of experimental thin film hybrid chips circuit specifications for control of production thin film devices.
Tourneau Watch Company – In House Watchmaker 2007-2009
Bailey Banks & Biddle / Ben Bridge / Mayors Jewelers – Sales Representative 2001-2006
Bands and Batteries – Owner 1982-2000
Gould Company / Baumgold Brothers – Manager and Sales Representative 1972-1981
North American Aviation the Autonetics Division – Quality Control and Staff Project Engineering 1962-1971
Previous employment: Co-Owner & Sales / Manager of Family Owned Jewelry Store / Owner & Manager of Jewelry Store / United States Marine Corps – Honorably Discharged
Bradley University – Graduate Horological Sciences Division
North American Aviation, Autonetics Division – Engineering Scholarship 1962-1971
Factory advanced training with several watch manufacturers including Cartier and Rolex.
Special Courses: Â· Electronics & Electronic Circuits Â· Hydraulic & Pneumatic Systems Â· Quality Control Operating Methods Â· Cost Control Â· Advertising Management Â· Business Law / Business Salesmanship / Business Accounting – University of Arkansas
Member and office holder of civic organizations: The Rotary Club, The Kiwanis, and The Chamber of Commerce