Â· Capable and diverse administrative experience to quickly be productive and control costs.
Â· Received, audited and archived over 250,000 legal loan document files weekly.
Â· Supervised processor support staff of 20 people to maximize mortgage loan productivity.
Â· Created regular management reports and presentations using MS- Excel and PowerPoint.
Â· Systems knowledgeable to easily adapt to new applications and make effective use of them.
Â· Resolved problematic or â€œspecialâ€ cases through extensive use of database research tools.
Â· Trained 50+ loan processors and auditors to perform all needed tasks and maximize workflow.
Â· Cooperative and logical communication style to build team and efficiently achieve objectives.
Â· Corresponded daily using Email, FAX and phone with agencies, attorneys, management, etc.
Â· Updated with dispatcher and customer regarding schedule changes and delivery requirements.
Â· Detail oriented and results driven to accomplish goals on-time and within budget.
Â· Transported over 500 on-time deliveries nationwide across over 250,000 miles without accident.
Â· Diligent to perform daily inspections, follow safety regulations, and ensure efficient loading.
Â· Performed production assembly and quality control of over 1,000 GM car seats daily.
Hogan/McLeod/Werner, OH 2006-2009
National City Mortgage, Miamisburg, OH 2000-2006
Group Lead/Mortgage processor
Findley Automotive Moraine, OH 1998-2000
Road Master, OH
Clarkston High School, Atlanta, GA