To work in a professional atmosphere that will create growth and opportunity for advancement.
EMPLOYMENT 2011- Present St. Vincentâ€˜s Healthcare System Birmingham, AL Patient Access Scheduler Maintain accurate patient information to schedule diagnostic and physical therapy services for outpatient services. To handle inbound and outbound calls with patient, doctors and their staff.
2008-2010 MidSouth / Gentiva, Birmingham, AL Customer Support Assistant Obtain Prior Authorization from patient’s medical insurance such as AL Medicaid, Health Springs, and Viva etc. To obtain documentation to support the need of any Durable Medical Equipment.
2005-2007 Advanced Data Processing Inc., Miami, FL Account Receivable Specialist Provided quality assurance support to EMS accounts. Provided customer service to patients through inbound calls. Accounts Receivable liaison between Advanced Data Processing and patient insurance carriers
2003-2004 Tallahassee Memorial Hospital, Tallahassee, FL Patient Account Specialist/Account Advisor Generated financial reporting to administrative staff on a monthly or an ad hoc basis. Insured accuracy of billing system data for payment processing. Responsible for collection efforts on delinquent accounts until they were turned over to outside collection agencies. Posted charges, adjustments, and payments to A/R systems
EDUCATION 2003 Cornerstone Christian School, Townsend, GA
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