To assist in a position that best uses my skills and knowledge that will support the economic growth of the company. The following words have been used to describe me: very pro-active approach used to manage time and job duties. Also offers excellent administrative skills, customer service skills, motivation and training skills, excellent decision making and problem resolution skills.
City of Pittsburgh 02/2002 to present 412-255-2780
Account Payroll Clerk. Prepare and process time keeping data for 204 employees into the Ceridian Payroll System. Update and maintain employee record data using Microsoft Excel. Complete payroll adjustment report as needed. Solve employee payroll issues and complaints. Assist with sick and accident long and short term reports. Complete Citistat Report on all employees in Environmental Services Area. (i.e. refuse, recycle and animal control personnel) Assist in absence Communication Clerk Dispatch.
Clerk Typist 2 Animal Control Department. Data Entry: Advisory Form and other documents. Take customer calls, dispatch to appropriate Agent animal complaints or pick up. Assist supervisory with Citistat report.
Community Options, Inc 09/25/2006 to 12/31/2008 412-431-7079
Client Support Staff, to assist the physically and mentally disable individuals to maintain a productive life style in a community setting while assisting to become as independent as possible. Maintain a home atmosphere that is safe, clean and comfortable. Provide supervision while out on plan activities, day program, daily functions. Prepare meals and snacks. Dispense medication daily. Make evaluation base on profiles. Assists with the administrative and audit duties.
Dollar Bank, FSB 7/1990 to 8/1998 412-261-7538
Assistant Manager 1/93 to 8/1998. Responsible for managing bank teams daily operations. Negotiating skills for customer base retention. Increase assets in loan and saving deposits. Through knowledge of banks policies, security and procedures for branch managing. Prepare schedule for twenty-three employees. Supervise ordering of cash and vault audits, security loss, general-ledger and branch balancing reports. New account opening representative. Business account development and relationship for the private banking department. Provide effective problem resolution for customer and employees account and personal growth. Train and mentor branch team. Interview and review individual team members. Staff recruiting and developing training.
Lead Teller Supervisor 03/1992 to 01/1993
Ft/Pt Teller 07/1990 to 03/1992
Project Rediscovery, Inc 6/1988 to 7/1990 Program Discontinued
Administrative Assistant: Office duties include clerical preparation for teaching staff, parents and director of non profit organization. Account Receivable and Payable. Time cards preparation for payroll processing for program staff Record management of student records both from school and program.
Tutor: Administrative planning strategies for low esteem youth in the Homewood/Brushton Community. After school and summer tutoring program for grades 5-12. Prepare report for Student/School Intervention. Schedule Counseling session for disadvantage youth and their parents. Lesson planning and mentoring for 10 high school students and 12 elementary school students. Follow up and review report cards for developmental strategies. Follow up with home intervention.
Hills Department Store: 7/1990 to 3/1992 Out of Business
Part time: Department area assigned – Customer Service, Front line cashier, Health & Beauty, and Electronics. Offer customer service assistance to customers. Stock supplies for the health & beauty aides department. Return and complaint/complements at the customer service desk.
Peabody High School American Institute of Bankers
515 N. Highland Avenue 4th and Wood Street
PA 15206 PA 15222
General Studies/Vocational Supervisory Skills, Consumer Lending,
Introduction To Mortgages
Community College AC Sawyer School of Business
706 Homewood Avenue 717 Liberty Avenue
PA 15208 PA 15222
Business Administration Secretarial Science Word Process
Certificate in Microsoft Office Programs: Word, Excel, Power Point, and some Access
Office equipment: 10 line phone system, radio dispatch, calculator, and copier
Le Fleur, designs by Shandel 8/1998 to present 412-771-1736
Floral Designer/Owner, Wedding consultant and director services for that special day. Wedding arrangements and Home decoration design and services. All occasion gift baskets and party planning. Catering services. Floral Arrangements for Funerals.
Mr. William Klimovich Assistant Director City of Pittsburgh (412) 255-2780
Mr. Leonard Huggins Program Supervisor City of Pittsburgh (412) 255-2780
Mr. Paul Watt Administrator 2 City of Pittsburgh (412) 255-2339
Ms. Anastacia Howze Inventory Specialist City of Pittsburgh (412) 255-2444
Mrs. Johnnella Munnerlyn Adm. Asst. – Sister Clark Securities (412) 608-5599
Ms. Julie Bryant Adm. Asst. – Friend Miller Mats (412) 706-0373