Jessamyn M. Hogue
1591 Pelican Bayou Drive
Biloxi, MS 39532
Nationally Certified Pharmacy Technician, Chemotherapy Certified, Narcotic Vault Custodian, Supervisor, Evaluator, Instructor-Pharmacy OJT, Purchasing Account Manager, Trainer/Certifier, Safety Supervisor, Medical Patient Counselor, Medication Storage Inspector.
AUG 1998 to SEP 2005 Pharmacy Technician, Full Time United States Air Force
Managed pharmaceutical dispensation for over 500 patients daily at the United States Air Force’s second largest medical center, Keesler Air Force Base, MS. Provided professional patient counseling. Compiled human resource and strength reporting data for commander’s Pharmacy Management programs. Managed accountability procedures for a multimillion-dollar medication inventory including all controlled substances within the medical facility. Proficient in computer systems/programs including Micromedex, Microsoft Office Suite, Composite Healthcare System, and Pyxis Medstation.
SEP 2006 to JAN 2008 Administrative Assistant, Part Time Horne LLP
Managed office automation and administration duties for Gulf Coast office during Post-Katrina hurricane recovery period. Coordinated business meetings and duty schedules for managing partner and lead accountant.
FEB 2006 to JAN 2009 Chiropractic Assistant, Part Time Back and Neck Care Center
Assisted doctor by providing pre-adjustment chiropractic assistance to patients. Managed front office billing and receiving for over 200 patient accounts and scheduled follow-up treatment as required.
FEB 2009 to Present Customer Development Specialist MDG Medical Inc.
Provides oversight and management of 18 ServeRx pharmacy automation system customer accounts. Enhances customer satisfaction through product usage and change management consultative techniques. Executes product training in field settings and via online training tools. Answers product related questions and assists customers with both on-site troubleshooting and via telephone or email. Identifies technical issues and relays information to technical support team members. Maintains customer account summaries and provides weekly reports to Customer Development Director. Identifies new product and software requirements for existing customer accounts and recommends tailored solutions for specific accounts. Alerts sales personnel of new product opportunities within customer accounts such as additional equipment demands and requirements.
Bachelor of Science degree – Psychology
University of Southern Mississippi, Long Beach, MS
Associate in Applied Science degree – Pharmacy Technology
Community College of the Air Force, Montgomery, AL
FEB 2004 7-Level Pharmacy Journeyman School, USAF
JUN 2000 Airman Leadership School, USAF
JAN 2005 Chemotherapy Certification
SEP 2002 Intravenous Medication Technician Certification
FEB 1999 National Pharmacy Technician Certification