Jonathan F. Lawton
2729 Oakland Hills Dr, Plano TX 75025
I’ve been involved in Healthcare, Accounting, Consulting, and the Financial Services industries in a variety of roles. I’ve traveled all over the country for several employers. I’ve worked with medical groups ranging from single providers to multistate/multi specialty practices.
OBJECTIVE: I’d like to apply my 17 years of physician practice experience in a challenging environment centered on technical solutions and business process improvement.
Senior Process Analyst in the Physician Services Group. Role includes implementation of Practice Management Applications (currently NextGen EPM) and EMRs. My experience with EMRs includes NextGen EMR and Allscripts Touchworks. Also active in a troubleshooting/consulting role for the Revenue Cycle portion of our business line. In that role I identify and solve problems affecting Accounts Receivables for our clients. I am NextGen certified (NCP) on the current version of their product. I have vendor training and experience with IDX Groupcast and a number of older products including athena, IDX Flowcast, Medical Manager, and PCN.
Previous Perot Systems roles including consulting in a CIO role for a partner firm with their base of medical practice clients. Led application selection and implementation efforts, along with IT budgeting, vendor relationships, and other routine aspects of that role for medical groups ranging from 50 specialists up to over 150 providers. I also led a Perot Systems IT team; in that timeframe I was responsible for a set of IBM RS/6000 servers and the applications which they hosted. Multiple clients spread across the country were part of the role.
+Medic Computer Systems
Senior Project Manager/Team Leader for Field Support FL/GA, Jan1994-Aug1999
I installed +Medic PM in many types of practices in numerous states around the country as part of the National Account Team. I acted as a troubleshooter for distressed clients and as an internal bridge for personnel moving from the old application (Cobol) to the new application (Informix RDBMS). I served as the System Management Review Specialist for +MedicPM and helped to develop the business that subsequently employed approximately 10 consultants within that company.
While working with the Vision application (Informix), I ran multiple concurrent implementations in a troubleshooting role (following personnel changes), and I served as the Custom Template Developer for that application for approximately 18 months at the corporate office.
Presbyterian Healthcare Services, Albuquerque NM
Practice Manager/Manager Information Systems for Providers, Feb1991-Jan1994
Practice Manager for multisite Family Practice with Urgent Care.
Internal PHS Consultant for startup of several PHS clinics. Role included System selection, procurement, installation, end user training and ongoing support.
Hardware, Software, Operations support for several hundred users on 7 +MedicPM servers serving 13 clinics in the Albuquerque area.
Developed first PC/TC Split billing functionality for +MedicPM, then coordinated application development to include new process with vendor.
Freedom From Chemical Dependency Foundation
My role included teaching students from Grade 5 through grade 12 and conducting seminars for parents and teachers in both Public and Private schools around the country.
Arthur Young/Ernst and Young
Audit Staff/PC Support, Aug1987-Apr1990
Audit staff 1 for clients in Healthcare and Manufacturing verticals.
I supported Macintoshs for users ranging from Partners to Interns and in roles ranging from configuring new machines to end user training on various applications.
I beta tested several AY/EY internal audit tools including audit spreadsheets and tracking tools.
Shearson Lehman American Express
Wire Room Supervisor, Jun1984-Jun1987
I gained broad experience in the financial services business by working in a variety of roles, including Telemarketing/Account Generation, Assistant to several Senior VPs, Wire Operator, Wire Room Supervisor, Syndicate Coordinator, Trade Corrections Clerk and as an Intern on the Corporate Bonds and Commercial Paper Desks
EDUCATION: BA in Political Science, Middlebury College, 1988.
Certifications: ITIL (Foundation)
Competent with software including the Microsoft Office Suite, Project, numerous Help Desk applications, and Peoplesoft.