reviewing personnel security files, writing case summary evaluations, conducting interviews with individual who are obtaining security clearances, and makes recommendations to grant or continue individual’s
security clearances. Also have 7+ years experience working customer service in the banking industry.
CLEARANCE: Active Department of Energy â€œQâ€ clearance.
EDUCATION: Bachelor of Business Administration, General Business,
McMurry University, Abilene, TX, August 1994
PROFICIENCY: MS Windows ME, MS Windows XP and XP Professional, Windows Vista, Microsoft Office, Clearance Action Tracking System database system (CATS SE), and Acrobat Adobe.
EXPERIENCE: PERSONNEL SERCURITY SPECIALIST II, Netgain Corporation, NM April 2006 to present, ATM Security Services, NM June 2004 to December 2004.
Â· Contractor employee responsible for screening, reviewing, and evaluating reports including those that contain minor derogatory information and substantial derogatory information.
Â· Prepares detail written case histories and case evaluations and analyzes all available information to make a recommendation to grant a security clearance, continue a security clearance, or
recommend further action to include Letter of Interrogatory, Personnel Security Interview,
Psychiatric Evaluation, and Administrative Review Hearing.
Â· Letter of Interrogatories are written when single issues or minor derogatory information has been developed. Personnel Security Interviews are recommended, scheduled, and conducted when
substantial derogatory information has been developed. Many of the interviews are
confrontational, which may require further action to include Psychiatric Evaluations and
Administrative Review Hearings if the derogatory information cannot be resolved during the
Personnel Security Interview. A detailed report is written which a case summary is prepared and analyzed with correct content, grammar, and spelling. Personnel Security Interviews are conducted at the local Department of Energy site office or occasionally once every three months on travel at different Department of Energy sites across the country.
Â· Case evaluations include initial investigations, reinvestigations, Human Reliability Program, and Sensitive Compartmental Information cases. The cases are tracked and entered into a personnel
security databases to assure completeness or investigative coverage.
Â· All written products are professionally prepared in the active and passive voice and reviewed for
correct content, spelling, and grammar.
PERSONNEL SECURITY SPECIALIST I, Netgain Corporation, NM January 2005 to April 2006.
Â· Contractor employee that analyzes, evaluates, and adjudicates personnel security information from the Questionnaire for National Security Positions (QNSP) Part II. Responsible for screening,
reviewing, and evaluating QNSP Part II including those that contain substantial derogatory
Â· Prepare clear, concise, unbiased, logically organized, written reports and case evaluations, which contain recommendations to either grant or continue the Department of Energy (DOE) access
authorization or recommend further adjudicative action to include a Letter of Interrogatory for
minor issues, Personnel Security Interview for major derogatory issues, and can make
recommendations for Psychiatric Evaluation and Administrative Review if Personnel Security
Interview cannot resolve major derogatory information. All written reports are in the active and passive voice.
Â· Process and screen applicant and annual re-certification packages for DOE Human Reliability Programs (HRP) and Sensitive Compartmented Information (SCI).
Â· Each case is entered into personnel security data bases along with correspondence sent to the site reflecting that the individuals HRP or SCI has been granted or continued.
INVESTIGATOR, US Investigations, NM November 2002 to June 2004.
Â· Contractor employee that conducted Single Scope Background Investigations for an individuals
security clearance and Five Year Periodic reinvestigations for the Office of Personnel
Management, Department of Energy, Department of Defense, Department of Interior, and other various agencies throughout the State of New Mexico.
Â· Interviews are conducted face-to-face with the subject and his/her neighbors, employers, friends, and family, as well as perform record searches at police agencies, courthouses, educational institutions, financial institutions, and medical/mental health facilities. All written reports were in the third person with correct grammar, content, and spelling.
Â· Position required frequent travel within the State of New Mexico. Completed intensive new
investigator training program and subsequently assigned to 4+cases per week for investigations consistently meeting or exceeding production goals.
MEMBER SERVICE COORDINATOR (MSC), New Mexico Educators Federal Credit Union,
New Mexico October 1998 to November 2002.
Â· Provided customer service for the credit union membership.
Â· Opened new customer accounts, greeted members coordinating and directing traffic, answered questions for members, and solved members account problems.
Â· Processed check orders. Cross-sold credit union products to membership. Functioned as a backup teller if needed. Performed cash count audits on tellers.
TELLER I/II, New Mexico Educators Federal Credit Union, New Mexico.
November 1995 to October 1998.
Â· In the teller I position performed all teller duties involving paying out, balancing and receiving transactions within assigned delegated authorities. Responsible for cash handling, deposit
transaction, and daily balancing. Participated in cross-selling of credit union products. Additional duties including processing loan payments, mortgage payments, night deposits, and processed all
transactions from mail.
Â· In the teller II position performed all duties as a teller I with added duties of approving checks with over-riding approval authorization. Trained teller I employees on computer system with teller check lists. Collected cash and coin from tellers to balance vault at the end of the day. Filled in for Lead Teller and Branch Manager on occasion as a back up supervisor.
TRAINING: Per 101 Personnel Security Specialist Training March 2006. Defense Security Service Personnel Security Seminar for Adjudication April 2007. Per 200 Advance Personnel Security Specialist Adjudication
Training October 2007. Per 201 Introduction to Interviewing Techniques August 2007.
Per 300 Administrative Review Hearing Procedures November 2007.
SAS Introduction to Safeguards and Security September 2009. ISC-141DE Operations Security Overview August 2009. SAF-100DE Federal Employee Occupational Safety and Health Orientation Program (FESOH) July 2009.
REFERENCES: References Available Upon Request.