An administrative or assisting position in a fast-paced environment
·Excellent Organizational Skills
·Strong Customer Relations Skills
·Telephone Answering, 6-Line System
·Able to type 45 words per minute
·Computer:, WordPerfect, Microsoft Word, Excel
State of Maryland Government, Fire and Rescue
Silver Spring, MD 20906
Deal with every day 911 emergencies sent to our station for response and local resident assist calls. Answer phones while in the station and keep all ambulances at full stock.
Certificate of achievement from Homeland Security and FEMA for National Incident Management System
Certificate of achievement from Homeland Security and FEMA for Introduction to Incident Command System
Senior Bond Agent
Mckay and Associates, Gaithersburg, Maryland
Deal with the public to assist in the release of defendants, handle large amounts of company money from one location to another, audit books, do inventory of clients, compose law suits to court systems, letters to defendants and clients, consistently keep an update through our online system and take call by having the business phonetransferred to my cellular for 24 hour service
Have been granted access to make decisions on my own
Became Senior agent and over see junior agents
Secretary/Technician/Interpreter of Labor and Delivery Providence Hospital, Washington, District of Columbia
Transcribed all doctors orders, entered information in computer system, ordered exams and test for patients, Maintained inventory of supplies for each unit that I was placed in, was able to move around in three major fast paced units, assisted doctors and nurses with patients from delivery of babies to operations, fell under the umbrella of the hospital as a qualified interpreter and was constantly asked to interpret while still maintaining my daily work tasks answered the telephone and represented the company in a professional and businesslike manner
·Formulated new forms that patients filled out before being seen Result: saved peoples lives because a high number of patients were Hispanic with close or same names which resulted in confusion with blood types.
·Received multiple recognitions from Administration for my assistance with patients and my ability and flexibility
·Received an award from the hospital formy 10years af service
Bachelors Degree/ Biology
Towson University, Towson, Maryland
Associates Degree/General Studies
Montgomery College, Gaithersburg, Maryland
Wheaton High School, Wheaton, Maryland
Furnished on request.
Is this your Resume?
Fill out this form to request for your resume to be removed.