884 Taylor Rd ~ Louisiana ~ 71251
SUMMARY Successful Computer & Management Information Systems Training & Education
Experience in a variety of industries, Excellent Customer service experience
EDUCATION Weston High School Class of 1988
Louisiana Tech University, Ruston, Louisiana Class of November, 2005
A Degree: Bachelor of Science; Computer Information Systems.
Computer Tools for Business, Principles of Information Systems, Business Applications with COBOL, Database System Management, Communications, Internet Application Development, Network Design & Implementation, Business Applications Development.
Additional University Course
College Algebra, Biology, Composition & Rhetoric, Plane Trigonometry, United States History, Art Appreciations, Principles of Economics, United States Government, Financial Accounting, Business Law, Sociology, Marketing Principles and Policies, American Literature, Management of Organizations, Business Finance, Operations Management, Intermediate Accounting, Monetary Economics, Personnel Management, General Psychology, Visual Basics .Net, Small Business Venture.
University of Phoenix, Phoenix, Arizona Class of February, 2007
A Degree: Masters of Computer Information Systems.
Database Concepts and Management, The SDLC for new projects, Risk management, network concepts, Database systems management, System analysis and Development, CIS Project management. Risk Management, Risk Concepts.
Ashford University, Clinton, Iowa Class of December 2008
A Degree: Masters of Art-Teaching and Learning with Technology.
Implementing and using technology in a training environment. The importance of the use of technology in today’s education and training departments.
Chase Home Finance, LLC, Monroe, Louisiana Present
A Call Center
Answer Call for Customer Service, Service existing Home Equity Loans, Cross Sell credit cards and Checking Accounts. Adobe, Word, Excel, Assess, PowerPoint, Clerical Work. Enterprise Release testing and implementation of new software developments for the Banking Call Center, PowerPoint development for training
Significance: Able to Effectively Coordinate a Team and work with Customers to give great customer service.
Center for Instructional Technology and Distant Learning, Ruston, Louisiana November, 2005
A Faculty Center
Maintain and Setup Video Classroom, Instruct new faculty members in the use of Blackboard, Adobe, Windows and Excel, Clerical Work.
Significance: Able to Effectively Coordinate a Team and Work as a Team Member
Louisiana Tech University, Ruston, Louisiana Summer of 2005
A Select Grant
Coordinated taped interviews, Used Adobe Premiere to capture and edit the interviews for the use of electronic media.
Significance: Able to efficiently setup and control and interview setting.
References: Given upon Request.