7219 S. 92nd E Ave. #5
Tulsa, Ok 74133
March 2009 – August 2009
Manage Bank of America credit card holder accounts. Advice customers of money management strategy and debt consolidation.
Barnies Coffee and Tea Co.
June 2008 – February 2009
Manage the coffee house by supervising employees, making orders, helping customers, opening/closing, and making nightly deposits.
September 2007 – May 2008
As the Assistant Manager I provided customer service, ordered and shipped supplies, trained employees, made schedules, and took part in store audits and inventory.
December 2006 – September 2007
As the Assistant Manager I provided customer service, trained employees, took part in inventory counts, and organized the store.
February 2006 – November 2006
I started as a Sales Associate providing customer service and using the register. During my third month I was promoted to Assistant Manager and began training employees, taking part in inventory and audits, continued customer service, and made nightly deposits.
December 2003 – December 2005
Trained Sales Representive
As a Trained Sales Representive I provided customer service over the telephone to Discover Card Customers. My duties included retaining the customer, upselling, rebuttling, and hitting a monthly quota.
LeMars Community High School
High School General Studies
Le Mars, IA
I am a hard working, self driven individual with many years of experience in Sales and Customer Service. I am honest, positive, and learn quickly in new environments.