October 12, 2009
Mr. Mark Drazkowski, CEO
4721 Singleton Station Road
Louisville, TN 37777
I began training for a Charlotte, North Carolina delivery driver in August for your company in the Reinhardt Division in Johnson City, Tennessee. I believe your company to be a great employer however some of your management staff has tarnished your reputation by making racial comments and being untruthful. As long as this management is in place you will continue to see a turn over in employment. I cannot work for a company that does not feel honesty is the best policy. It is my belief you would expect payment for services rendered. Your company owes me for two days of travel to Johnson City, Tennessee and two days of work while training with two of your drivers, Billy Cox and Dave. I would like to explain my story:
In early August, I completed an employment application online for the Reinhardt Division of your company. Ms. Nabors telephoned me the following day and scheduled an initial interview at the Ryder location in Statesville, NC. We met and discussed the position and I explained I was interested. Ms. Nabors explained she would be in contact with me and setup a date to complete the initial employment paperwork. On, August 12, 2009, I met with Tim DeBoard and Nina Nabors to complete the employment paperwork in Johnson City, Tennessee. Both Mr. DeBoard and Ms. Nabors explained that I would be reimbursed for the mileage and Mr. DeBoard said I would make sixteen dollars an hour. Mr. DeBoard asked me if I new of any good drivers because they were going to have two drivers in Charlotte. I gave him the name and telephone number of a great driver. I was given an expense report to complete for the round trip mileage from my home in Hickory, North Carolina to Tennessee and back. I completed the expense report and faxed it to Ms. Nabors the next day. Two weeks after the employment paperwork was completed, I contacted Mr. DeBoard because I was anxious to begin work. Mr. DeBoard explained that the Charlotte, NC route was a new route and they were working out the details and he would be in contact with me. On September 1, Ms. Nabors called me and advised my DOT physical was scheduled for September 2 at Catawba Valley Medical Center in Hickory, NC at 3pm. I completed the DOT physical at the appointed time. I made a few telephone calls to Mr. DeBoard to find out when I would begin work.
I mentioned earlier in this letter that I had given Mr. DeBoard the name of a good driver that was interested in filling the second position for the Charlotte route. Ms. Nabors had scheduled an interview with Mr. Corpening on Thursday, September 3. Mr. Corpening could not make the appointment because his current employer was sending him out of town. Mr. Corpening called Ms. Nabors and could not reach her. Mr. Corpening called me while I was sitting in the office waiting for my DOT physical. I called Mr. DeBoard and explained that Mr. Corpening could not reach Ms. Nabors to make the appointment. Mr. DeBoard said he would pass the information onto Ms. Nabors. During this conversation, Mr. DeBoard asked me if Mr. Corpening was black or white. I replied that Mr. Corpening was black. Mr. DeBoard replied that â€œour customer did not like black driversâ€ and they had issues with this in the past. No one ever contacted Mr. Corpening after this telephone call. Finally, On Friday, September 18, Mr. DeBoard contacted me to advise I would begin my training with two drivers on Monday, September 21, come to Johnson City on Tuesday, September 22 to complete the DOT paperwork and that I would be paid for mileage up there and back, and train with drivers on Wednesday. I was to call the dispatcher on Sunday evening to find out the drivers names and time and place to meet them. I contacted the dispatcher on Sunday and was told I was to meet Billy Cox and Dave at Ryder in Hickory, NC at 6:00 am. I met the drivers and worked until 5:30 pm. The drivers made a comment that the only way I could make sixteen dollars an hour on this route was if I drove from Johnson City, Tennessee. I was also informed that this was not a new route – the route had been in service for a couple of years. On, Tuesday, September 22, 2009, I met with Mr. Tim DeBoard, Ms. Nina Nabors, and Mike Seals to complete my DOT paperwork. During this meeting and in front of Ms. Nabors, I confronted Mr. DeBoard about the lies he had told to me. Mr. DeBoard got up and walked out of the office. Ms. Nabors commented to me that I got Mr. DeBaordâ€˜s goat. Upon Mr. DeBoardâ€™s return to the meeting room, I explained to Mr. Deboard that I cannot work for someone that is not honest and upfront to his employees. We discussed the situation and Mr. DeBoard promised that he would be upfront with me and not lie to me again. I agreed to complete the DOT documents and continue training the following day. I also asked about reimbursement for my mileage for the first trip to Tennessee on August 12. I was told they lost the expense report and to combine that mileage with the mileage for today and I would be reimbursed. I completed the expense report while I was in the office and gave it to Mike Seals. Mr. Seals took the expense report and gave it to Nash. On Wednesday, September 23, 2009, I met with Billy and Dave at 6:30 am at the Ryder lot in Hickory, NC. While we were working, I asked them about the rate of pay for the Charlotte drivers. They told me the drivers based out of North Carolina would not make sixteen dollars an hour because they did not have the six hours of driving time from Tennessee. I called Mr. DeBoard and asked him again about rate of pay for the Charlotte drivers (see the enclosed driver pay and incentive scale – it says Charlotte $16 per hour) to which he replied you may not make quite this much per hour. My response to Mr. Deboard was you lied to me about the rate of pay. I cannot work for someone I cannot trust so this is my last day. I will send my shirts, coats, hand trucks, and curb ramp back with Billy and Dave. I completed the work day until 3:45pm. On September 24, I met Dave in Hickory and gave Dave the jacket, vest, five shirts, curb ramp, and hand trucks.
While typing this letter today, I received a FedEx package containing a check for the two days I worked on the truck. The rate of pay was fourteen dollars an hour not sixteen dollars an hour as Mr. DeBoard promised and as your Incentive Features paper states. I did not receive reimbursement for the two trips I made to Johnson City, Tennessee as I was promised. I am enclosing copies of my DOT log, my DOT physical, driver incentive/pay sheet, and a copy of my pay check. I would appreciate a response from you and reimbursement for my two days of travel as promised.
Carl Edward Banghart
217 17th Ave SE
Hickory, NC 28602