EXPERIENCE BROOKFIELD OFFICE PROPERTIES JUNE 2012-PRESENT L. A., CA SENIOR LEASE ADMINISTRATOR Â· Responsible for overseeing Class A++ office and retail premises totaling 5.1 Million Sq. Ft. located in Southern California, San Francisco and Seattle Â· Analyze and abstract Leases, Amendments, Licenses, Storage and Parking Agreements in CRM and upload in DMS Â· Partner with internal legal counsel to Track and record SNDAs and Estopples Â· Coordinate space reconfigurations with CAD department to ensure accuracy of floor plans and building measurements Â· Provide assistance to property accountants and property managers with lease interpretation and billing issue Â· Maintain and audit tenant files in accordance of Brookfield policy in preparation of external auditors Â· Manage lease options and encumbrances Â· Maintain and track ROFO for leasing team; provide alerts of future notices to tenant during weekly leasing call Â· Participate in weekly construction meeting to verify accuracy of stated construction cost in lease Â· Run monthly expiration report to provide accounting and leasing team of future expiries Â· Conduct monthly marketing survey for leasing team
WESTWOOD FINANCIAL CORP. JANUARY 2012-June 2012 WLA, CA SENIOR LEASE ADMINISTRATOR Â· Perform Lease analysis for180 retail properties located in CA, WA, AZ, NV, TX, FL, SC, NC, IL, NY, and VT Â· Abstract critical data, using MRI program, to capture recurring charges and CAM information Â· Interface with Acquisition, Leasing, and Finance department in disposition and acquisition process Â· Apply and post checks against tenant’s ledger Â· Interact with Property Managers providing analysis of Lease and Accounting charges Â· Daily interaction with CFO and Controller providing critical information for monthly reconciliation Â· Coordinate with internal legal counsel with tenants’ legal paper filing and process, such as Bankruptcy and collection Â· Perform monthly activities: CPI increases, Percentage Rent Calculations, Aged Delinquency Scrubbing, Rent Up, Rent Roll Scrubbing Â· Perform Ad Hoc for Controller and Senior VP of Property Operations Â· Administer and monitor Square Footage to capture accurate PSF Â· Interact with Tenants and Vendors during new and renewal contraction negotiation process. Â· Act as a translator for Westwood Financial during negotiation process with Korean Retail tenants. Â· Responsible for managing an accounting clerk GE CAPITAL REAL ESTATE FEBRUARY 2008-JANUARY 2012 ARDEN REALTY, INC., WLA., CA LEASE ADMINISTRATOR Â· Hands on working knowledge with MRI software Â· Responsible for completing abstraction of fully executed legal document for 16.8 Million Sq. Ft. in MRI, to accurately reflect the financial critical data on the rent, prior to SOP set time line Â· Analyze lease flow to ensure accurate information is mapping to CM lease database to simplify the abstraction process Â· Analyze legal documents and provide feedback to field team such as PM, APM, Regional Portfolio VP Â· Interact daily with Controller to ensure the accuracy and integrity of the data reflected on the rent roll as well as rent statement, interact daily with Senior Accountants regarding Move In – Move Out forms and daily communication with the Property Accounts to troubleshoot issues regarding square footage, rent taxes and rent start dates Â· Responsible for reaching out to the field, in advance prior to rent up to ensure the accuracy of recurring charges to be reflected on the preview rent statements Â· Responsible for processing various monthly reports Â· Lead point of contact in providing resolution and troubleshooting issues for Dyna Analytic team regarding analyzing rent roll and interpreting leases and prepare monthly rent roll report Â· Revised and updated Standard Operating Procedure Manual Â· Provide detail training to the field Â· Resolved outstanding issues which existed within the department within 3 months of hire and continue to provide customer service to maintain the accuracy and integrity of the database Â· Responsible for reviewing and integrating Chicago, IPC, Industrial and Retail Portfolios Â· Prepare report per COO and Senior VP of operation and Regional Portfolio request Â· Supervised five staff members during reorganization Â· Project lead in lease administration automation -Leasing Document Set Up, Tenant Billing Contact, Rent Roll, MIMO Â· Reconciled CAM Actual Invoices for billing and prepared 2011 ESC Monthly recurring estimates calculations Â· Perform quarterly rent roll reconciliation by scrubbing the rent roll Â· Assist in-house counsel and paralegal with drafting Renewal, Amendments, Sublease, Storage and Rooftop License Agreements, ETR, Consent to Assignment, Parking and various other legal documents Â· Designed Storage Agreement Abstract document Â· Received an Outstanding Achievement Award for going beyond the call of duty 2008, 2009, 2010 and 2011 Â· Have received 2011 3 Silver recognition Award for Customer Service and 4 Bronze recognition Award for Innovative Ideas to simplify processes and procedures
EQUITY RESIDENTIAL JULY 2006-FEBRUARY 2008 AREA PROPERTY MANAGER Â· Property Manager for 8 A+ apartment buildings located in West Los Angeles at 6 different street locations; responsible for 632 units Â· Responsible for achieving 98.44% on internal audit score, received 100% on E&Y audit score and maintained occupancy percentage higher than 96% Â· Trained staff for new acquisition properties Â· Responsible for monthly budget and variance reports; performed forecasting annual budget and worked with the capital budget for capital projects Â· Supervised corporate housing to major companies in Century City, Beverly Hills and Santa Monica Â· Supervised staff of 10 employees; 5 maintenance employees and 5 office staff Â· Partnered with maintenance supervisor to resolve HVAC issues, troubleshoot and resolved issues with Door King and Syntex Security Access software programs Â· Interacted closely with vendors ; negotiate vendor contracts and fees, troubleshoot with vendors and received concession for major projects; e.g., elevator vendor Thyssenkrup, Consolidated Garbage Disposal Services and Freeze Frame for security cameras and key fob project Â· Responsible for hiring process as well as adhering to compliance procedure of Equity Residential policies Â· Set goals and motivated Leasing Consultants to achieve and exceed their goals Â· Selected by Regional Manager to assist in the acquisition for Gallery Â· Provided Due Diligence for Emerald Terrace and Gallery property acquisition Â· Achieved lowest delinquency at Westside Villas since the conception of acquisition Â· Obtained highest increase in new and renewal leases Exceeded goals of occupancy percentage set by the Regional Manager consistently and meeting the expectation of the residents with the customer service Â· Recognized by the Regional Manager for receiving the highest Shop Score in the Region Â· Obtained highest comments for customer service satisfaction
INTERESTATE EQUITIES CORPORATION (IEC) AUGUST 2005-JULY 2006 WESTMORELAND AND CLINTON, L.A., CA AREA PROPERTY MANAGER Â· Supervise and manage Property Managers and IEC property investments in West Los Angeles and Mid Wilshire Â· Property manager for three properties: Westmoreland (64 units), Clinton (50 units) and Carson (30 units) Â· Provide and maintain day-to-day customer/resident service to current and prospective residents Â· Manage and provide resolution to resident’s issues Â· Participate and partner with the construction/renovation manager to insure each units are completed accordingly Â· Conduct building sight inspection on daily basis of the common area, building exterior and landscaping Â· Conduct move-out move-in inspection with the resident Â· Assess inventory of each unit for deposit disbursement Â· Troubleshoot issues that arises daily with respect to operations of the community Â· Troubleshoot and resolve resident conflicts Â· Interact with the vendors on daily basis Â· Partner with maintenance technician to ensure proper operation of the community Â· Conduct monthly market survey Â· Responsible for advertisement and marketing Â· Responsible for leasing and maintaining low vacancy rate Â· Work within the monthly budget and generate profit margin Â· Prepare monthly report of expenditure Â· Reconciliations Â· Oversee and responsible for eviction notices and 3-day notices Â· Responsible for monthly rent collection Â· Communicate with IEC investors Â· Provide client relation to prospective investors Â· Meet IEC deadlines and quota for maintaining occupancy rate Â· Responsible for event planning for Westmoreland special events Â· Screen applicant’s lease application Â· Responsible for operations of Carson property
EDUCATION University of California, Los Angeles Geology Anthony School California Real Estate Principles Six Sigma – Green Belt Certified 2010
ADDITIONAL Marathon – LA, San Francisco, Huntington Beach, Long Beach Half Marathon – LA Rock âÂ€Â˜n’ Roll, Surf City, Long Beach, San Francisco, Las Vegas, Disneyland, Pasadena, San Diego and St. George Utah Big Sister for Los Angeles Chapter Provide tutoring for St. Agatha parish Mentored children in single family home within the community of St. Agatha and St. Basil and St. Gregory (St. Basil and St. Gregory: Korean Parish) Active Alumnae for Kappa Alpha Theta Sorority Volunteer for Caring For Babies with Aids Bilingual: Korean and English REFERENCE Will furnish upon request
Is this your Resume?
Fill out this form to request for your resume to be removed.