I would like a position where my experience in customer relations, supported by my accurate bookkeeping and extensive office skills, will result in a more efficient and profitable organization.
RELEVANT EXPERIENCE (will provide other positions as requested)
Nov. 2007 – Current The Salvation Army CO
Timely accurate processing of mail, income, deposits, ledgers and expenditures.
Scheduling service, contract preparation, and general office duties including phones & filing.
Prepare and maintain Corps annual budget and future fiscal planning.
May 2009 – Sept 2009 Center Partners CO
Customer Care Beauty Associate
Provided superior customer care, sales and beauty tips for new and returning customers.
Consistently maintained customer care quality assurance scores of 90% or better.
Successfully diffused difficult situations with customers and solved pertinent issues.
Oct. 2002 – Sep. 2003 Bible Superstore CO
Customer Service Clerk
Initiated and accomplished organization of 1000+ unit inventory.
Reconciled discrepancies resulting in a $5,000+ correction.
Aug. 1999 – Jul. 2000 Forklift Systems of Colorado CO
Designed and implemented staff development training program.
Improved communication and teamwork, while maintaining smooth operation of front office.
Effectively managed schedules of four mechanics.
Aug. 2000 – May 2002 Front Range Community College CO
General Studies towards Associates of Science (not completed)
Oct. 2005 – Oct 2007 The Salvation Army CO
Assisted with Angel Tree Christmas Program gift processing and distribution.
Assisted with kettle counting, client assistance, and phones during holidays.
General assistance with moving furniture, preparing food boxes, and any needed duties.