I am an ASQ certified quality professional with experience in six different industries. (Aerospace, Automotive, Commercial/Mfg, Gaming, Entertainment, and Medical.) I have the unique ability to apply the principles of quality to any process. I have full knowledge of ISO 9001:2008, AS-9100, and ISO 13485; and I have demonstrated an ability to develop and create organized systems where none had previously existed. I have implemented Quality Software Program systems in three different companies and have continued as the administrator and trainer of these software systems. (PQ Systems for Avica, MQ1 for FutureLogic, Inc., and UniPoint for KDL and Dynaroll.)
Dynaroll, Inc. Mar12â€”Nov13
Quality Assurance Engineer
Â· Responsible for managing all Non-Conforming Material, Customer Returns, and Corrective /Preventive Actions. Â· Responsible for compiling metrics for Management review and monthly reports. Â· Recommended a Software program to manage the Quality Management System. Â· Scheduled to implement& administer the new software for the Quality Management System.
KDL Precision Molding, Corp. Nov09-Jan12
Quality Assurance Manager *Laid off due to economics
Â· Performed a full series of Internal Audits for the company in compliance with ISO 9001:2008 Â· Manage QMS as ISO Representative, conducting Management Reviews to Executive Management. Â· Trained QA staff on the use of a new QA Software System, demonstrating how to create templates in the system. Â· Responsible for Documentation, Metrics, MRB, CAPA, and Analysis of Data. Â· Products manufactured were for the medical, aerospace, electronics, and commercial industries. (Primary: Medical)
Self Employed Contractor Nov08-Nov09
Sr. Quality Engineer
Â· Moore Industries: Performed a full series of Internal Audits for the company in compliance with ISO 9001:2008 Â· FutureLogic, Inc.: Trained QA staff on the usage of the QA Software System and how to redefine the templates in the system.
FutureLogic, Inc. Glendale, CA Apr03-Oct08 Sr. Quality Engineer *Laid off due to the economy Design / Mfg of Thermal Printers (Gaming/Medical) Â· Set up inspection, supplier quality, first article, MRB, corrective action, audit and calibration system. Responsible for purchase of all inspection equipment and QA Software programs. Â· Failure Analysis Studies and Field Performance reporting, CAPA Coordinator Â· Responsible for the implementation and training of QA Software System & Smartscope used in both facilities. Â· Played an integral part in leading the company into ISO 9001:2000 Certification. Â· Performed Failure Analysis Studies on a major project for our medical customer.
Specialty Motors, Inc. Valencia, CA Jun02-Apr03 Quality Assurance Manager * Left for a better opportunity Design & Mfg of OEM Motors (Commercial/Mfg) Â· Set up a calibration system, Vendor History Data Collection in Receiving Inspection, and assisted in creating a system for expediting customer returns. Â· Fully trained and placed in charge of Kaizen for process improvements. Â· Reduced customer returns by over 60% within the first three months.
United States Manufacturing Company (USMC), Pasadena, CA Aug01-Mar02 Quality Control Manager * Laid off: Facility Merger Design & Mfg of Prosthetics & Braces (Medical) Quality Control Manager for a $25 million company that manufactures prosthetics, orthomedics, and braces. Manage duties of five Inspectors. Â· As chairperson of MRB, I simplified the review process, expediting our time spent in MRB. Â· Created computerized log for MRB; also recording the scrap costs.
APW Enclosure Products, Valencia, CA Jan01-Aug01 Quality Assurance Facilitator * Laid off: Facility Closure Mfg of Sheetmetal Cabinet Enclosures (Commercial/Mfg) Responsible for all first articles, calibration, writing procedures and forms. Responsibilities included being part of the leadership team and setting up the Quality Assurance Department. Â· Conducted training courses in SPC, Brainstorming, and Pareto Analysis. Â· Assisted in reducing customer returns by 15% using Pareto charts to focus in on the main problems. Â· Created an internal audit checklist that was required to gain approval from a new $15 million customer.
Eaton-Sterers Division, Glendale, CA Aug00-Dec00 Quality Engineer *Contract Position for three months Contract Position (Aerospace) Â· Contract as QE to review Purchase Orders; performed Pareto analysis, and reviewed Supplier Surveys and Corrective Actions for completeness and approval. Assisted in re-writing the FAA repair manual.
Avica US, San Fernando, CA Jan98-May00 SPC Facilitator/Quality Engineer *Laid off: Facility Merger Fuel line, air ducts, & O-Rings for aircraft (Aerospace) Responsible for Supplier Approval and Quality Performance Ratings, Purchase Order review, drawing reviews, and quality review of contracts. Â· Wrote internal audit system to comply with ISO and D1-9000. Â· Set up and installed new SPC software package, and trained operators how to utilize it. Â· Created a computerized supplier’s report that would automatically compute and identify supplier’s performance.
Spiveco, Inc., Anaheim, CA Jan97-Jan98 Quality Engineer * Left for a better opportunity Metal Stamping of parts (Automotive) Responsible for compliance to all automotive requirements and all data collection/reporting and quotation review. Â· Established a new gage calibration system to improve accurate and efficient inspection methods. Â· Compiled all PPAP’s, FMEA’s, Process Control, and Gage R&R studies to comply with our customer’s requirements.
Whittaker Electronics Systems, Simi Valley, CA Jun92-Jan97
Quality Engineer, GIDEP Representative *Laid off: Facility Closed Electro-mechanical systems (Aerospace) Quality engineer on several electromechanical systems for aerospace. Responsible for configuration management, supplier approval, corrective actions, calibration and writing procedures. Responsible for maintaining full configuration of systems as built. Familiar with ESD and solder specifications. Quality Engineer overseeing the assembly of full electro-mechanical systems containing CRT’s, power supplies, PWA’s, transformers, etc. Â· Created â€œCost of Qualityâ€ Report, which included data such as SPC, Pareto Charts, Inspection Activities, Rejection Rates, Scrap Costs, Prevention Costs, Internal, and External Failure costs. Â· Promoted to Quality Engineer, responsible for $14 million secure communication program Â· Created an automated reporting system for supplier’s performance review. Â· Computerized data collection, reducing time from 40 hrs./month to eight hrs./month Â· Organized the MRB process to increase efficiency. Â· Created a database program for recording, analyzing, and quick recall of all inspection data.
EDUCATION Bachelor’s of Science Degree in Information Technology/ Software Engineering- University of Phoenix – (June, 2012)-Graduated with Honors (3.87 GPA) Certified Quality Engineer (CQE) – American Society for Quality Certified Manager of Quality/Organizational Excellence (CMQ/OE) – American Society for Quality California State University – Northridge, CA (1995)
Seminars with the American Society for Quality include ISO, Kaizan, Lean Manufacturing, & AS-9000 Å¸ Government Industry Data Exchange Program (GIDEP) Å¸ Crystal Reports Quality Function Deployment & Taguchi Approach to Designed Experiments Å¸ Quality Auditing Leadership Training Å¸ CQE Refresher’s Course Å¸ WinsSPC (SPC Software in Real Time) Å¸ Currently studying for Six Sigma Green Belt Certification Å¸ Trained Internal Auditor to AS9100 Rev C
PROFESSIONAL MEMBERSHIPS Board Member/Officer ASQ Section 706 – American Society for Quality (ASQ) SFV Section 706 Å¸ ASQ Certified Quality Inspector (CQI) Å¸ ASQ Certified Quality Engineering (CQE) Å¸ ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
ORGANIZATIONS American Cancer Society, Relay for Life Committee member; Asst. Scoutmaster in Boy Scouts of America, Troop 303 SECURITY CLEARANCE Secret-Inactive
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