Lonnie Higginbottom Orthodox St. Philadelphia PA 19124 Mobile Email
Oct 2010 – August 2011 Computer Guy PC/Network Technician
I provided excellent PC/Server repairs. Installed and troubleshot networks, routers, wireless devices, VPN, and telecommunications systems. Set sales goals and provided financial reports for the owner of the company. Trained all new technicians for the company to expand their skills and provide technical assistance when needed. Cleaned and maintained office appearance for customer appeal. Money handling and Bank Deposits, general financial reconciliation and payroll.
Aug 2010 – November 2010 Target Corp Hard-lines Associate
Stocked and straightened all areas assigned and provide backup to cashier lanes to provide fast, fun, and friendly service to our customers. This provides and excellent shopping experience that makes me feel great. I live to serve my customers needs through active listening and a true desire to fulfill their needs.
Apr. 2004 – Aug 2010 A+ Computers Network Administrator/Programmer/Store Manager
Oversaw PC/Server repair and service including on sight virus removal and all service related issues to the customer. Imaging of refurbished desktop computers for resale. Network troubleshooting development and repair. Voice over IP installation and troubleshooting, Magic Jack installation. Consulted with customers to meet their PC/Server needs. Maintained accounts, journal entries and recording bank statements and documents. Filed and paid state and federal income taxes. Managed the entire store operation when Owner was on or off site.
Responsible for maintaining night shift of a 3 million dollar restaurant. Including labor control, scheduling, inventory control, and excellent customer service. Trained new employees the correct way to prepare food and serve customers. POS U nix based system backup and recovery as needed. Daily Backups. Bank Deposits and reconciliation.
Jul 2001- Jun. 06 Sooner Fast Freight Inc. Network Administrator/Programmer.
Communicated directly with CEO and CFO to provide support necessary to streamline our business. Developed software to assist accounting department with the billing process. Planned, budgeted, and executed the installation of a new phone systems including VoIP. Network administration, Active Directory, Windows 2000 server, VB Scripts, Database Management., Loss Prevention, Accounting, Purchasing, Email, Terminal services, Remote Desktop, User support, Full IT dpt. management.
Devry Institute of Technology Irving, TX Computer Information Systems
Write Business School Oklahoma City, OK Medical Office Billing
Choctaw Votech Choctaw, OK Data processing: COBOL, RPG II, Basic.
Harrah High School Harrah, OK General education
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