7201 Wood Hollow Dr, Apt 290, TX 78731
I am seeking a challenging position that will afford me the opportunity to
work with people and use my talents and skills to their fullest potential.
Extraordinary Communication and Interpersonal Skills
Bilingual in English and Spanish
Leadership, Management and Training
Project Planning and Organization
Exceptional relationships with colleagues, customers and vendors
Media (Audio, Video, Photography) Production
Skilled in all aspects of sound and stage production and technical direction
Time Warner Cable
February 2009 to September 2009
Inbound Sales Representative
My position involved taking back to back calls from existing and
prospective clients. I established the client’s needs and proposed the best
service level or bundle of services to suit their specific household
requirements. On every call, my objective was to explain to the client how
the features and benefits of my services are the very best value available
to them. My ultimate goal was to get a commitment and schedule an installation.
Other responsibilities included obtaining a positive ID of the customer and
running a credit check through Equifax. I also advised clients on how to best
utilize their equipment and services as well as troubleshooting minor
technical problems. This position required constant multitasking and
there were strict company guidelines and protocol that had to be followed.
Havertys Furniture Company
January 1989 to June 2008
Floor Manager/Mentor & Sales Associate
My responsibilities included working closely with general managers, store managers and sales associates to insure that daily operations were conducted professionally, productively and according to company guidelines. As closing manager, I was responsible for cashiers and office staff as well as store security. My duties as mentor included training new employees in store policy, product knowledge and assertive sales techniques. I attribute my success in part to my communication and leadership qualities as well as my passion to be the best. My years with Havertys were very rewarding in many ways. I excelled in sales and customer service, receiving numerous awards and commendations for outstanding performance and years of service.
Your Move Productions
January 1978 to December 1988
Some of the projects I orchestrated included launching and managing a successful contemporary touring band, operating an entertainment booking and management agency, and creating and producing a live weekly radio show. Some of my daily responsibilities consisted of
coordinating travel logistics and expenses, preparing payroll, booking and negotiating engagements, and set up and operation of sound and lighting equipment. I traveled extensively performing nightly for large audiences.
My company managed and booked bands and entertainers throughout Texas and surrounding states. One of my most challenging and rewarding projects was to create and produce a live radio show for KTXZ Radio.
This was a weekly two hour show broadcast from The Austin Opera
House every Monday night. My weekly preparations involved contacting and booking five musical acts, conducting rehearsals, setting up the
stage, and scripting the show for celebrity hosts and a ten-piece orchestra. At show time, I functioned as stage manager and sound
technician supervising a crew of seven. The show was called Austin On
The Air and it ran successfully for two years.
Southwest Texas State University, San Marcos, TX
Bachelor Of Science Biology/Chemistry
Austin Community College, TX
Associate Of Arts Accounting/Computer Science
Havertys Corporate Training, TX
Sales Training Assertive Sales Techniques/Effective Customer Service
I have always maintained a strong work ethic and exceptional job
attendance. I am motivated to succeed. As my work history illustrates, I
do not jump from job to job. I have had only two major careers in my
lifetime. When I find a calling that I know I am very good at and that I truly enjoy, I commit myself to a pursuit of excellence. Living a healthy lifestyle keeps me physically and mentally prepared for any challenge. My skills in leadership and management as well as my communication and creative talents have always helped me succeed at everything I attempt. Being
fluent in English and Spanish has proven to be a huge asset to me and
my employers and has created many opportunities for me throughout my life.
Exceptional References Available Upon Request