M. Lisa Zimmer Wahlgren
15224 Pine Hill Trail
Middleburg Heights., OH 44130
I am an organized, dependable, and loyal person who is experienced in the following: Switchboard, mental health, accounting, typing, 10 key, data entry, customer and client service. I am searching for a career where I can utilize these skills and abilities.
Vocation Guidance Services Cleveland, OH
Curriculum: Clerical Office Assistant February to September 1988
Course: 10 key, Word Processing, Correspondence, Certificate of Completion
Filing, Billing, Data Entry, Transcription
Medina County Vocational Center Medina, OH
Curriculum: Nursing Medical Office Assistant September 1983 to June 1984
Course: Medical Terminology, Patient Care, Certificate of Completion
Medina County Vocational Center
Curriculum: Cosmetology and General Education Medina, OH
Course: Cosmetology Course and Standard September 1979 to June 1982
Education Courses State Board Certification
High School Diploma
Berea Childrenâ€™s Home and Family Services Cleveland, OH
Office Manager April 2008 to November 2009
Diligent assistant to several staff nurses and three doctors in the Clinic and any other person needing assistance.
Proven exceptional communication skills while assisting outpatient clients as well as residential clients and staff.
Promptly receive faxes and messages distributing them properly.
Responsible for scheduling and arranging transportation for medical appointments for the residential clients
Prepare and update documents, charts and spreadsheets efficiently using Word and Excel.
Bagley and I71 Shell Middleburg Hts., OH
Cashier October 2004 to December 2007
Responsible for all ordering and inventory.
Managed other employees, scheduling, hiring, and dismissing.
Excellent customer service record; proven by increased sales.
Prepare documents using Microsoft Word and Excel.
Take on the managerâ€™s responsibilities when they are unable.
Denny’s Middleburg Hts., OH
Server June 2002 to January 2003
Properly trained new employees.
Responsible for cash register transactions.
Trusted to maintain restaurant without supervision.
National City Corporation Brecksville, OH
Office Assistant October 2001 to June 2002
Entrusted to collect and distribute Western Union Quick Collects with accuracy.
Maintained Western Union equipment and ordered supplies.
Diligently researched missing and misrouted payments.
Methodically sorted and distribute mail with a sense of urgency, as with all tasks.
Demonstrated excellent skills in Microsoft Word, Excel and Access.
Crawford and Company Middleburg Hts., OH
Administrative Assistant September 2000 to July 2001
Represented the company in a positive and professional manner when making and receiving phone calls from Doctors office, injured worker’s, Attorney’s and Workers Compensation.
Operated multi-line switchboard in a congenial manner.
Scanned and filed documents promptly and accurately.
Exceeded expectations in communication and organizational skills.
Speedway/Super America LLC Middleburg Hts., OH
Assistant Manager June 1997 to August 2000
Trained many new employees on Oasis computer/Register Systems; learned fine supervisory and training skills.
Completed inventory with accuracy; performed duties with a careful eye for detail.
Entrusted to make cash deposits, as well as, accounting for all daily money and sales transactions.
Proven track record in cleanliness, organization, and customer satisfaction.