MARY E. ALBERT, CMP
CERTIFIED MEETING PROFESSIONAL
Accommodations / Logistics / International / Projects Contracts / Negotiations / Pricing Supervision / Hospitality / Trade Shows / Vendor Management / Customer Service / Cost Control
As a Certified Meeting Professional, I have planned and delivered top-flight meeting, event and travel arrangements in diverse industries. My proven ability to negotiate low cost contracts and overcome crisis situations provides win-win event solutions for small and Fortune 1000 companies. I readily adapt to changing business environments and remove event obstacles before they become a problem. I am known for…
q Managing logistics for events and meetings from ten to 5,000 people
q Designing and executing incentive travel programs
q Negotiating premium accommodations at low cost
q Developing and implementing cost effective contingency plans
q Sourcing and securing domestic and international arrangements
I have a unique ability to plan and deliver 1st class events with my dedicated, energetic and adaptable management abilities. My attention to detail and communication style ensures safe and positive meetings. My MA in International Affairs was earned at Washington University, and my BS is from Culver-Stockton College.
Negotiated lower accommodation fees, saving but experienced downsizing that required only 331 room nights. Due to additional 10% attrition negotiation at time of contract saved $14K. Negotiated additional $3K credit for rooms utilized over 331 room nights.
Coordinated and held 20 American Express meetings within 90 days. Client (IBM) required meetings to be held globally. Determined all needs and negotiated bundled property use and food and beverage contracts. Implemented meeting plans. Reduced budgeted event expenses by 38%, equating to $43K in savings.
Negotiated emergency travel arrangements and recouped $40K in fees. Cancelled flight left meeting attendees stranded in Madrid, Spain. Immediately secured day-room accommodations and delivered alternative air transportation solution. Negotiated full refund for expenses and overcame all attendee concerns.
Reduced large conference cancellation fees from $2.5M to $988K, a 60% savings. Large, high technology client cancelled two large and six small meetings. Scoured contracts for best solution to reduce cancellation fees. Negotiated credits and proper fee applications. Client was elated at the $1.5M reduction in fee expenses.
Manager, Meeting Planning and Marketing Communications, The a division of Western Southern Financial Group, 2007 to 2009. Managed corporate meeting, event and incentive activities. Selected sites, negotiated contracts, held events and reconciled billing. Integrated marketing and printed material from pre-production into functional marketing pieces.
Procurement Specialist, American Express, (Contractor position) Corporate Meeting Solutions Division, 2006 to 2007. Directed customer service, contracted for venues and accommodations, and managed full life cycle meeting projects.
Maritz Travel Company, a $1.5B privately held global leader in incentive travel programs, 1988 to 2006.
Travel Buyer. Negotiated travel and event contracts. Managed key accounts. Setup and conducted events.
Senior Meeting Planner. Designed, implemented and conducted global meetings. Created registration sites.
Earlier Positions: Product Purchaser, Senior Program Operations Specialist and Domestic Reservationist.
I am a Financial Insurance Conference Planner Association member. I enjoy outdoor and community activities.